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Re: No info on replacing stats on Hotpoint washer dryer
Iadom,
As you said….the Hotpoint engineer turned up and replaced the whole heater box with a “slightly updated design”, saying that it was normal practice. Very quick, and very efficient.
Guess Hotpoint did have a problem with the WD420 but don’t really like to admit it.
Oh well, I’m happy. Thanks for the spot on advice.
Rob.
Re: No info on replacing stats on Hotpoint washer dryer
Thanks for the very sound advice.
I’ve just called Hotpoint and they deny there’s any know fault with the WD420 (my machine does have the older 39xxxxxxx serial code).
You’re right in saying that parts are free for 5 years, with a fixed labour and call out cost of £89. We’re desperate for it to be sorted so we’ve agreed. They guy arrives on Monday.
Time will tell if the thermistor/thermostat replacement (likely easy fix) cures the problem for good!
At least Hotpoint guarantee work on the repaired part so if the thermistor/thermostat keep tripping then it’ll cost me nothing for them to keep replacing it.
Cheers,
Rob.
