ice_man

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  • November 2, 2009 at 9:44 am in reply to: RC21DCNS Samsung Fridge Freezer Trips FUSE BOX #298944
    ice_man
    Participant

    Re: RC21DCNS Samsung Fridge Freezer Trips FUSE BOX

    best thing for you to do is call Samsung and have engineers come back out. they will cover this under the warranty.

    March 7, 2008 at 4:50 pm in reply to: Another Samsung Side-by-Side….. #244318
    ice_man
    Participant

    Re: Another Samsung Side-by-Side…..

    errr yes they will Mac, did i say they will fix it? No its BER so it can’t be fixed – they will look at depreciated refund based on expected life of an appliance regardless of warranty or not.

    Pleach give them a call they will help you out.

    March 7, 2008 at 11:01 am in reply to: Another Samsung Side-by-Side….. #244314
    ice_man
    Participant

    Re: Another Samsung Side-by-Side…..

    Hi Pleach

    If you get a report from the engineer saying that it is BER then Samsung will do something even if warranty is expired. They will need the report and your proof of purchase. They may offer an exchange or a depreciated refund. Give them a call and have all the information to hand. 0845 726 7864

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