[johns]

Re: British Gas Homecare

Having had the pleasure of working for BG, I can honestly say it was one of the worst run operations I have seen. Engineers poached from other companies to work on appliances of every discription and age that they are not familiar with, leading to a bodgy jobs 🙄 . Most time the fault cannot be diagnosed, leading to ordering and fitting of unnessasary expensive parts which must cost BG a fortune. Coupled with this, there are ” area managers” whos knowledge of appliances is non existent, but making stupid unrealistic demands on the engineers to make the figures look good for their superiors. I fear they are heading down the familiar Hotpoint multibrand route. Im glad I have left this behind now, but is there anyone out there who shares my views?

[johns]

Re: Hotpoint Washer/Dryer WD51

Its a possibility that the wrong motor has been fitted from the factory, causing intermittent tripping of the rcd, especially on spin. Cant remember wether it should be a yellow label or green 😕 Had that a few times.

[Author]

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