[justme]

Re: Indesit freezer problem

thank you Kwatt for your reply & apologies for not thanking you before. I rang the Indesit people & they sent one of their engineers out. He suggested that a new drawer should be ordered & I’m waiting for it to be delivered any day now. He looked at the inside of the freezer & the drawer section in question but there is no damage to either. I did ask him ‘what happens if the new drawer arrives & I get the same problem’ & his answer was ‘well…there’s nothing more we can do’!! Obviously if this happens then I will contact their customer service line as I am not entirely satisfied that I have to physically lift the drawer back into its space – even he had a job doing it but I just wonder if they do have to give me a new one? The freezer is still under warranty having bought it only a few months ago.

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