[Linda]

Re: Funny Customer Names !

One of my customers is a Mrs Coffin – fortunately the job was not a dead loss though.

[Linda]

Re: Disposal of Trade Waste

Law – what law?

Can anyone kindly give me the link that is being referred to regarding disposing these doors. Something legal would give me bait for my rod in dealing directly with the manufacturer (or perhaps that’s not the right expression but you know what I mean).

Thanks everyone.

Linda

[Linda]

Re: Disposal of Trade Waste

Hi.

Thanks for all your replies. Is there anyone out there who is an agent for Liebherr/Coolectric coz this is the company that giving me the headache.

Thanks.
Linda

[Linda]

Re: Disposal of Trade Waste

Hi Lawrence.

Do you use this letter for under guarantee repairs. These fussy London customers expect us to remove it and complain to the manufacturer otherwise. Hopefully you can find a copy of the letter for me.

Thanks.
Linda

[Linda]

Re: Do you get penalised for being good?

If a customer rings the office to complain that the engineer ripped her off as he was only there 5 minutes I usually reply that I sent a very experienced engineer who knows exactly what he is doing – alternatively she could have had another engineer who isn’t so well trained and who would probably take over an hour to do the same job. Customer usually shuts up after that.

The fact that I only have one engineer is neither here nor there really.

Linda

[Linda]

Re: Repairs@ Features

It would be good to be able to specify which makes you do and to get referrals for that make only.

[Linda]

Re: Whats the most annoying thing customers do?

……. or the one where you ask for the date of purchase and they give you their date of birth.

……. or the one where you ask what colour it is and they then have to go and look – even though they’ve been using it for the last 2/3/4/15 years!!!

……. or the one where you say you will visit between 9 and 1 but just happen to pop out for a pint of milk exactly the same time as you arrive – and then ring the office 15 minutes later and expect you to drive back.

Isn’t life grand!!!!!!!!!!!!!!!

Linda

[Linda]

Re: Zanussi combi microwave ZMB32CT-X

See – I told you there were no helpful Serviceforce guys out there!!

Linda

Linda wrote:Thanks. However, what is TDS and are there any Service Force guys out willing to help a damsel in distress 🙄

Thanks.
Linda

Dave_Conway wrote:
Oddly enough, even though the service manual is on TDS there is no reference at all to fault codes.

It’s more like a generic manual for lots of models 🙁

One of the Service Force guys may have more info than I have hopefully 🙂

Dave.

[Linda]

Re: Zanussi combi microwave ZMB32CT-X

Thanks. However, what is TDS and are there any Service Force guys out willing to help a damsel in distress 🙄

Thanks.
Linda

Dave_Conway wrote:Oddly enough, even though the service manual is on TDS there is no reference at all to fault codes.

It’s more like a generic manual for lots of models 🙁

One of the Service Force guys may have more info than I have hopefully 🙂

Dave.

[Linda]

Re: sharp m/w door latch

Part is called a Latch head and the number is LSTPPA147WRF1.

Regards.
Linda

streetlighter wrote:Hi all
Does anyone know the part no* for a door striker arm ( the 2 leavers that stick out the door and get snapped of easly) for a
Sharp R772(w)m
ser 00520018
Ta

Paul

[Linda]

Re: Panasonic NE993 Dim. 4 microwave oven

Thanks Dave. Having checked the AWI website it is not the correct part – only the original Panasonic will fit this machine. Still looking for help guys….

Linda

[Author]

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