[Motherbear]

Re: Bosch Maxx 5 washing machine WAA24166GB/24

My Bosch Maxx5 has gone wrong.
I wash once a week, usually @ 30 or 40 degrees.
last week I did a 60degree intensive stains cotton wash. Took a long time. At finish Drum & garments contained particles,looked like concrete or plastic body filler.
Drum was quite difficult to rotate by hand – felt some resistance. I disconnected machine tok off top and back, everything looks fine.
To test it I ran an empty rinse cycle,ok until the spin – some smoke in the drum when I opened the door?. I ran a small load load at 30 express, bit noisey but acceptable until it reached spin cycle – deafening noise and unusual jumping around. I was worried.
Again smoke in drum when opened the door, drum almost impossible to turn by hand – sounded like a grating noise, drum and clothes contained similar plastic bits and what looked like plastic gratings!. I am not using this anymore.
What is happening? is this repairable?.
Bosch offered option of expensive call out or buying a warranty, if not repairable I would get the instalment back. I am not going to bother having read the article about sealed drums! Also on another site a review where 2 Boxch Maxx 5 had been in for repair may 2013 both 5 years old and with same problem and broken drum shaft. Feel shafted!
Machine looks Ok, like new, at back and from the top. I bought Bosch for German reliance, previous washer was a Zanussi and lasted over 15 years. I am NOT HAPPY.

🙁

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