[mumdawn]

Re: Samsung American style fridge/freezer -throw in the towe

thanks for message-post code LN5 9LB -what would telephone number for agent be?thanks again

[mumdawn]

Re: Samsung American style fridge/freezer how to unlock

thanks for suggestion-have tried holding in the button that I think corresponds to the lock and no joy. Not sure if the panel and given up the ghost-since I can’t get any movement whatever button I press.Thanks lots

[mumdawn]

Re: Samsung American style fridge/freezer how to unlock

forgot to state model number ss20wh1/xeu
thanks again

[mumdawn]

Re: Samsung American style fridge/freezer temp problems

Hello Bryan again
we live in the lincoln/newark area.
I notice you are based a long way away-do you do repairs via telephone where we would pay you?! ie. you tell us what to do and we do the donkey work?
I ask because I am not having much luck contacting people via the repairs@ link-they have replied to say they are either too far away or short staffed so don’t do our area.
yes-I know I sound desperate!

[mumdawn]

Re: Samsung American style fridge/freezer temp problems

I meant to ask in my last post about how the symptoms differ between say a sensor needing replacing and a pcb needing replacing.

also I wanted to say that I really appreciate the advise.

I am not trying to do anyone out of a job,but I have already spent money we don’t have on someone coming out who did n’t fix it.
thanks again.

[mumdawn]

Re: Samsung American style fridge/freezer temp problems

thanks for the reply Bryan-I have n’t left it as long as 18-24 hours,but it does sound like the first problem-ie sensors?

My model number is SR-s2026cvw.

Are the sensors something that an amateur can replace.
I can tinker about inside a computer and replace bits,but I assume a fridge freezer needs a bit more know how?
thanks lots Dawn

[mumdawn]

Re: Samsung American style fridge/freezer temp problems

Really appreciate your reply.
Can’t find anything on front left side panel,but on the side of the appliance there is a label saying ss20whi/xeu.

Now what you say about the ice build up does ring a bell-the fan started making a noise before we had problems with it and the guy who came out said that the noise would have been the fan hitting ice.

It has been completely defrosted since then and when the guy came he undid the covers inside the fridge and said there was no ice there.
The reason I posted here was that I don’t want to fork out a load more money for someone to come a replace a simple thing I could do myself.

OUr postcode is LN5-lincoln,newark.
Really appreciate your help.

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