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Hi all,
This problem went away on its own for nearly a year but the problem returned last week!!
Does anyone have a solution?
kind regards,
PeterUpdate: the unit is a -samsung fridge freezer-rsh7unmh
This evening the compressor seems to be running!
Re: Samsung RSH7UNMH not making ice
Hi Bob,
I have just watched a test cycle, the little prongs rotate through 360 degrees but the arm that senses the ice in the bucket didn’t drop. When I touched the arm it was stiff and clicked.
The prongs then did another rotation and this time the arm dropped, when back up and water was dispensed in to the tray. I’ll see what happens next but it seems like the ice sensor arm is sticking.
Re: Samsung RSH7UNMH not making ice
Hi Bob,
Thanks for taking the trouble to respond. Why does it sometimes require a whole door?
Regards,
Peter.Re: Samsung RSH7UNMH not making ice
Hi Bob,
Thanks for the response.
There has been a development. When I press the Test button, the icemaker goes through a cycle and the tray fills with water. The icemaker then makes one tray of ice but then stops.
When I looked at it the other day the prongs which rotate to eject the ice seem to stop at odd positions, as in they do not return to their “starting position”.
I just called Samsung, they are not interested as its out of warranty. They have suggested I call their service centre. No help there then.
Any further thoughts based on the above?
Regards,
PeterRe: Problem with John Lewis JLWM1407
No. Just observed it again on 30 programme as follows:
Selected 30 minute programme, display lights up and pause button flashing,
Press Pause button to start programme
Door lock light on, clicking noises as though it’s going to start doing something then he display went dark, came back on with the timer back to 30 minutes and the Pause button flashing.Tried again,
Selected 30 minutes wash
Pressed Pause button to start
Cycle starts, fills with water, drum turns for a minutes or so then back to flashing Pause button and timer back to 30 minutes.When I press pause the machine drains the water, and then starts the cycle again.
I do not see any Red lights.
Regards,
Peter.
Re: Problem with John Lewis JLWM1407
Hi Martin,
The cycles start normally and then without warning they go in to a ‘pause’. The machine then resets the timer on the programme to the beginning. That happens without us touching the machine one the programme has started.
We have had the machine for 4 years now and this only started happening after the warranty expired.
Any further thoughts?
Regards,
Peter.
Re: Problem with John Lewis JLWM1407
Update:
I have checked both filters and there were clean.
Put the machine back together
Poured two litres of water in to the wash drawer
Tried to run the Drain programme – the programme paused and after pressing the pause button the machine completed the Drain cycle.Attempted a 30 minute wash:
Start wash
Machine starts the cycle, fills with water and drum starts to turn.
After about a minute the cycle stops, the pause button is flashing and then programme timer is back to 30 minutes.Press pause button, cycle start again, machine empties out water, refills and the starts the cycle. After three minutes cycle pauses again and the time goes back to 30 minutes.
The process then repeats – press pause, machine empties, refills, starts cycle.
Any further help would be appreciated.Kind regards,
Peter
Re: Problem with John Lewis JLWM1407
Thank Martin,
I’ll check the filters and report back.
Regards,
Peter.
Re: Problem with John Lewis JLWM1407
Hi K,
A little bit more detail….
After an aborted wash cycle, if we press the pause button the machine seems to pump out water then continue the wash cycle. Sometimes it will fault again and other times it will continue to complete the wash cycle.
On the occassions when it does complete the wash cycle the detergent tray is left full of water.
I would appreciate your thoughts,
Regards,
Peter
