[paul25]

Re: Advice sought on Frost-Free under-counter freezers

Hi

Thanks for the info. Will check them out.

[paul25]

Re: Miele W842 Premier Novo – Excessive vibration

Hello odom

Sorry about the delay in replying.

I’ve checked the weights and they are all secure. I’ve looked around the rest of the machine and all fixings and fasteners are tightly secured.

The machine is running a lot better now that the shocks were replaced it’s not quite as good as it was. Is it possible the vibration may have damaged something?

Thanks

Paul

[paul25]

Update

Hi,

I called the Miele helpline and explained the symptoms and the technical people thought the shocks were at fault.

I ordered some Europart replacement shocks and carefully laid the washer on its side and swapped them. The old ones looked to have leaked some oil and grease down the struts to the mountings.

The washer spins much quieter now without the awful hammering/drumming noise, but I still think it isn’t quite right. Should I consider changing the mounting springs? Does anyone have any suggestions?

Thanks

Paul

[paul25]

Re: Miele W842 Premier Novo – Excessive vibration

Hi

I’ve turned the drum and it rotates smoothly, but I did notice it moves back and forth quite easily. A fairly light push to the back of the drum can make it rock back and forth and it make a “clonk” sound when the drum reaches the front.

The machine is used on average about once a day, sometimes twice, for a family of four for the last ten years. I don’t know if that is considered excessive?

Thanks

Paul

[paul25]

Re: Miele W842 Premier Novo – Excessive vibration

Hi

I’ve checked the feet according to the handbook and used a spirit level. I didn’t need to make any adjustments, there is no movement and it is level.

Do you think it may be the suspension?

Paul

[paul25]

Re: Miele W842 Premier Novo – Excessive vibration

r600a wrote:Re adjust the feet before you touch anything else.
It’ll most likelly be either need adjusting or touching something.

Bryan

Thanks for the quick reply 8)

I’ll go and do that now.

Paul

[paul25]

Re: Advice on new washer needed for my elderly grandparents

Hello

Just posting to give an update on the situation.

I’ve spoken to my grandparents today, they had decided to try getting the machine repaired. The repairers took it away and it seems they fitted new bearings but then discovered that the spider or spindle? has broken and that the machine couldn’t be economically repaired and it has been scrapped.

I’m quite at a loss that they couldn’t have established the machine had more serious damage before ordering and fitting parts to it. I have no idea how much this “service” has cost my grandparents and didn’t want to pry in case it upset them.

They have also told me that today they have ordered a Hotpoint from Currys :bang:

It’s all going to end in tears :sadder: :haier:

[paul25]

Re: Advice on new washer needed for my elderly grandparents

Hi

Thanks for the reply, I would pick the Siemens but they seem reluctant about getting anything from an online supplier, it could be a lot of hassle if anything goes wrong.

Are Siemens branded washers the only good ones at this price range? Are there any other decent models at around £400 that may be available in major retailers?

[Author]

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