[Poppa C]

Re: Hotpoint Ultima says door is open when it isn’t

Thanks Iadom for your advice (ps it’s not a washer dryer – just a washing machine) but it looks as if she should call an engineer out as there is no error code that appears – just the warning “door open”.

Thanks once again.

regards. Poppa C.

[Poppa C]

Re: Hotpoint Ultima says door is open when it isn’t

HI iadom. Thanks for your reply. I’ve found out the exact model number from my daughter now.

The machine is a Hotpoint Ultima WMD740P (not the 960 as I first thought). There are 2 other numbers and these are as follows:
S/N 9121 18358 and 3067896000.

The door handle doesn’t appear to be broken and the door locks normally when the machine has been loaded for a wash. It is only when the cycle reaches “Rinse” that the display says “Door Open” and the machine stops. My daughter says that she is able to open the door normally (without having to use the emergency door release – but the washing obviously has not been done properly and the cycle has not been completed.

It would b great if you were able to suggest a resolution otherwise it looks as if she will need to call the repair man!!

Thanks. Poppa c.

[Poppa C]

Re: Hotpoint Ultima says door is open when it isn’t

Hi Don

Model Number is Hotpoint Ultima WMD960 I believe. Thanks

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