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We had an engineer out, took the back and top off, sucked his teeth a few times, then said that the machine was probably on its way out, the bearings were shot, not worth repairing, and basically a bit rubbish. He did offer us a £50 discount on something new (and disposable, I dare say). He didn’t look at the brushes, and put it back together. At which point the faults cleared, and it worked again.
it’s worked fine for a further five months, but last week started making a popping sound and some flashes (plus that lovely ozone smell). I’m not an engineer, but even I know that’s the brushes gone. Hopefully I haven’t buggered the armature by not checking and replacing the brushes five months ago. And zero stars for the engineer I called out.
thanks all.
I should have said that for the past month or two, it’s tripped the main circuit breaker on the house electrics several times. Though each time resetting the CB and restarting the WM sees it finish the wash without further incident.
Re: ISE 10 problems already!
Just to update, my problem was *definitely* detergent-related. For the last 4 months we’ve been using a different powder to the gel that was giving us the problem, and it hasn’t stopped once.
Re: ISE 10 problems already!
Thanks for all that.
If you get an F3 error and there is water still in the machine you have four possibilities:
Yup, that’s been the problem. Error and machine still full of water. I was taken by surprise the first time, and we had to do quite a lot of mopping up afterwards 🙂
Something is stuck in the pump and has jammed it from operating correctly
Nope, seems to be spinning properly.
There is some form of blockage in the drain hose or plumbing
I’ll be looking at this if it happens again.
The pump is faulty and not running
Seems to turn fine by hand.
The eco/detergent recovery ball has stuck
Option 4 is invariably caused by continual low temperature washes with liquid detergent mainly and the absence of any maintenance wash to clear away the build up of scum but, again, not a fault with the machine.
That sounds like the fellow. Although the gels are fairly new to us, we’ve been using liquids fr ages – but last year, when our youngest was still in cloth nappies, the machine was regularly getting used at higher temps. If the recovery ball is sticking, how would the owner go about getting it unstuck? Though it seems that the first thing to try is to go back to our old powders. And I’ll not miss the gels. The other half has been wondering why several washes have been ruined with red dye leaching from something, yet everything in the machine had been washed many times before. I’m betting that the new gel stuff was the culprit there too.
Re: ISE 10 problems already!
Hard water (hard enough to stand a spoon upright in a glass, I like to say).
There’s no danger of her using cheap detergents. She likes brands. Not that she’s particularly loyal to any one brand. She also likes shiny new things – so yes, she’s been trying out the liquid gels. And now you mention it, she says that the problems started roundabout the time that she started using the gels. No doubt we’re seeing the problem intermittently as she still uses powder for some washes. So it’s probably that.
Any recommended short-term remedy (other than simply swapping back to powder)? Is it worth running the machine on an empty boil wash program to clear everything out a bit?
Thanks, by the way.
Re: ISE 10 problems already!
Not a plumber, so I’m not sure what an open standpipe is! But the grey outlet pipe feeds into a 4mm drainpipe that has a 30cm vertical drop, then a u-bend before connecting to the sink’s drain. The u-bend is clear, as is the end of the grey outlet pipe. I’m not able to check for blockages along the length of the outlet pipe as I can’t shift the washing machine right now, but that’ll be the next thing I check.
The other half insists that she’s not been using too much powder (or liquid – she uses pretty much anything that catches her eye on the supermarket shelves, it seems). Mre importantly, she’s not changed her washing routine since day one, but it’s only been in the last two months or so that the machine has been playing up like this, so there must be something wrong somewhere.
The impeller at the back of the trap – I can spin it for one revolution (in either direction), before meeting resistance, then another revolution before encountering resistance again – is this normal, or should it spin freely?
Re: ISE 10 problems already!
Our ISE10 is almost 2 and a half years old now, but has started to throw up error code F3 pretty regularly – once a fortnight, so that’s about one wash in ten. Any ideas why? Each time we check it for blockages, there’s nothing in the trap/filter. Draining the machine down each time is a nuisance, but I’m loathe to call an engineer out if it might be something simple.
