[Safetyspice]

Re: Help! Samsung RS21DCNS

Contacted Samsung on Monday, finally got sick of waiting for the proised call 24 hour call back so chased them up today to be told sorry thats not a fault we cover! they could have told me this on MONDAY!!!!!

So guys back to my original question any one any ideas? bank holiday weekend very near and nowhere to chill my beer!

regards
Garry

[Safetyspice]

Re: Help! Sansung RS21DCNS

Hi,

Just spoken to Samsung. They tell me, that they are aware of design faults around this unit and that some one will call me in the next 24 hours to discuss as to what the problem is. He also said they are offering an extended warrantly to cover the first 5 years and that it may be a compressor fault and that is covered. This will be very interesting to see how this pans out.

Many thanks for pointing me in the direction of Samsung. I would have never gone that route. ( I am not counting chickens by the way in terms of what Samsung might and might not do)

I will keep you posted
Many thanks

regards
Garry

[Safetyspice]

Re: Help! Sansung RS21DCNS

So,am I right in thinking that if these sensors in side the evaporator cover in the fridge are faulty, this will stop the the freezer too?

Regards
Garry

[Author]

Posts