[timbo343]

Re: Hoover Fridge Freezer loud crack, pop, gun shot noise

So it turns out the fridge freezer has been damaged during manufacturing and this second engineer took one look at it and said yep thats beyond repair.

The whole back panel has come away from the unit.

Nothing that we have done and he is surprised that the first engineer didn’t spot it.

So much for saying screwing to the carcass. We are due to get a replacement fridge freezer.

[timbo343]

Re: Hoover Fridge Freezer loud crack, pop, gun shot noise

Here are the recordings of the noise..

In this version, it’s at 5.50 and 6.08..
https://drive.google.com/file/d/1YKcC3R … p=drivesdk

In this version, it’s at 5.35 and 7.49
https://drive.google.com/file/d/18A2thO … p=drivesdk

I understand that fridge freezers expand and contract but this noise is unbearable and when watching tv it makes us jump.

[timbo343]

Re: Hoover Fridge Freezer loud crack, pop, gun shot noise

timbo343 wrote:We have a month old Hoover integrated fridge freezer that gives off a loud popping / crack noise whilst it goes though the cooling period. Every now and then there will be a very loud crack or pop (a bit like plastic that is popping back into shape) or as some have reported it on other manufacture forums, a gun shot. I too have been woken up in the night too. At times it was happening every 45 mins.

I’ve tried:
– turning the temperature down / up
– turning the unit off for 12 hours (the pop happened about 1hr in after been switched back on)

I have managed to get a couple of recordings of the noise, one via my mobile and one via the computer. Both were taken when no one was in the kitchen. I’m also sure the fridge freezer shouldn’t be as loud as it is. We have separate fridge (hotpoint) and freezer (zanussi) at the moment and these are no way near as noisy as this hoover.

We have had someone out today to look at the issue from Candy (as Candy and Hoover are now one company) however they just had a poke around at unit and the dam thing didn’t make the loud crack whilst he was here. We let him hear the recordings however he couldn’t work out what or where the noise was coming from.

I forgot to post the model number of the fridge freezer so here it is… BHBF182NUK.

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