timnshaz

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  • in reply to: Kenwood E r2 Code. KDW4TTSL #278029
    timnshaz
    Participant

    Re: Kenwood E r2 Code. KDW4TTSL

    🙂 You should send your Penguin on acustomer care course. Youre moderators on a large forum which serves to advertise your fellow tradesmen.

    Before firing the SEND button a quick scan and ‘what effect will this have on this CUSTOMER’ can save plenty of heartache.

    A simple:

    ‘Thanks for posting your findings, Sorry one of the guys didnt manage to help you. Youve been lucky, 2 years is good for a chinese model dishwasher, ultimately they tend to break before some of the other brands and you might want to avoid one next time! Give any of us a shout next time and we’ll point you in the right direction for something that will last longer and be less inclined to breakdown’

    works a whole lot better. The customer (ME) feels much better about life and a whole lot more inclined to return and to use the repairs@ service…
    which at the moment I wont. Thats not my fault.

    :rolls:

    in reply to: MATSUI MF145 DISHWASHER #278003
    timnshaz
    Participant

    Re: MATSUI MF145 DISHWASHER

    Hi Gemell, I too have a chinese dishwasher. see my thread here, I suffered the same symptoms although my machine showed an error code too. It doesnt necessarily mean it’s the same problem, but anything is worth a shot at user level, eh?

    Try what I did in my second post to my thread, see if that helps, if not, look to use your warranty.

    http://www.ukwhitegoods.co.uk/modules.p … ic&t=41316

    Hope you get it fixed.

    in reply to: Kenwood E r2 Code. KDW4TTSL #278027
    timnshaz
    Participant

    Re: Kenwood E r2 Code. KDW4TTSL

    As a matter of fact, the Chinese Kenwood happens to have outlived our previous non Chinese dishwasher quite well thankyou very much..

    The ‘Note’ was for people like myself who’ve come onto the forum in search of help and information and who may have assumed or hoped, as there are no mention of the E2 error code for Kenwood elsewhere on the internet, that the E2 code shown in the title ‘Sticky: Diplomat Hygena and Smeg E2 error code’ may have applied equally to their machine. As shown by that thread title, it’s wholly possible for cross pollination of codes across makes.

    Cheers for your help, I really feel happy that I came by to ask the so called ‘Experts’ for help, if all you can do is sit and slag off our purchases.
    Glad I didnt bother with the repairs@ service either if theyre as unhelpful and rude as yourself.

    in reply to: Kenwood E r2 Code. KDW4TTSL #278025
    timnshaz
    Participant

    Re: Kenwood E r2 Code. KDW4TTSL

    NOTE! the E2 code for kenwood is NOT the same as for SMEG and Diplomat Dishwashers as stickied in the forum.

    in reply to: Kenwood E r2 Code. KDW4TTSL #278024
    timnshaz
    Participant

    Re: Kenwood E r2 Code. KDW4TTSL

    😀 Found a solution. – Well made my own up.

    Couldnt find anything on the fault codes but eventually found a manual online using the machine designation as my search (Note Yahoo is rubbish for searches, use Google)

    Found the error codes in the manual.

    it showed my code as being for the ‘drain too long’
    solution was to lower the drainpipe…

    Which it’s been that way for 2 years!!

    So.. the drainpipe is fine.
    What else could have given those results? The machine drains fine.. hmm.. maybe it does but the last bit stays, fooling the machine that it hasnt drained… mmm ok.. maybe crud stuck in the pipe.
    A blow back thru the drainpipe showed nothing, but a jiggle (tech term) of the machine I believe loosened whatever was causing the machine it’s false report.
    Machine now working. Will see what happens later on when it finishes!!

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