toms dad

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  • in reply to: Noisy Ariston #202316
    toms dad
    Participant

    Re: Noisy Ariston

    Thanks for all your interest/comments, I thought that I would give you the latest developments.

    Engineer duly arrived as promised & repaired machine. So far so good!.

    However, machine didn,t complete cycle, conditioner wasn,t used & new heater didn,t work (ie. cold wash).

    As I type my wife is on phone to Ariston.


    :rolls:

    in reply to: Noisy Ariston #202301
    toms dad
    Participant

    Re: Noisy Ariston

    Thanks Jim,
    Sorry for late response but followed your advice & used it.
    However, engineer arrived after 10 days with new drum, stripped machine & then left saying he needed a new spider. Found out today that he will be returning on March 2nd with it.
    I was just wondering if a drum/bearing failure(which Ariston diagnosed more or less over ‘phone ) wouldn’t warn them that a replacement spider was needed?.
    Just curious, because it seems that Ariston really dont like the 5 year parts guarentee over the extended warranty option.
    Or I am I just being cynical?

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