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Re: Hotpoint FFA97P Fridge Freezer frost free
Thanks for replying so quickly – at least I should sleep tonight now! Like I say, it’s basically brand new so panicking slightly as the last thing I want to do is go through the hassle of dealing with Hotpoint Customer Services!!!!!
Re: Hotpoint FFA90 frost free
When the first line engineer came out he removed the internal back plate of the freezer and defrosted it all with a hairdryer as initally he thought it was ice blocking the duct. The fan is still working – you can hear it turn off when the door is opened and the engineer did check the baffle wasn’t stuck. The fridge freezer didn’t bring up any fault codes either when the engineer checked it. That’s when he decided it must be a gassing problem, although the freezer is still working fine. I thought the fridge just got it’s cold air through a duct from the freezer so don’t really understand why it’s not working when the fan is. When my new one arrives I might try leaving it turned off for a couple of days incase there is ice further up the duct or something?? Apparently Hotpoint won’t take it away when they deliver the new one.
Re: Hotpoint FFA90 frost free
Thanks again for your reply. I might just cut my losses (entire contents of fridge after a major Tesco’s shop!!! 😡 ) and pay the council £12 to take it away. Seems a bit of a waste though as the freezer still works. Don’t really want to pay an engineer just to be told it’s not repairable, especially as it’s not costing me anything for the replacement. Just didn’t want to throw it away as it seems such a waste!!!
Re: Hotpoint FFA90 frost free
Hi, thanks for your reply. The engineer couldn’t regas it because he was the first line repair and the gas engineer for our area is sick. After a lot of hassle Hotpoint agreed to write it off and give us a new one instead as we’d have had to wait ages for someone to fix it. We’re in Tidworth – on the Wiltshire/Hampshire border. Like I’ve said, I don’t really want to bin it as it’s only a year old, so do you think it would be economical to repair it and sell it? The engineer actually said he thought it was a “system blockage” hence the need to regas.
