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Re: NECHT Appliances
Hello.
First of all we would like to appologise to all our customers for this disruption. Contrary to what Trading Standards have to say, we would like to inform all our customers that if you do have any outstanding issues then you can contact me by fax directly on 01706 821 991 and we assure you that your outstanding issues will be resolved.
We have urged the Trading standards to open communications with us, and lets work together to resolve this problem, but they never have and still will not open communications with us.
if you are a competitor, then its easy kicking us whilst we are trying our best to resolve these issues, we have been improving month on month and have brought our complaints down a significant amount over the last year. the Oldham tradings standards have continously refused to work with us in resolving the complaints they have recieved, yet we have always offered to work with them. We still urge them, if they are as fair as they claim to be then open a line of communication with us, lets resolve these complaints like we have always requested.
Kind Regards
Vance Miller
Fax: 01706 821 991
email: kitchensoldham@hotmail.co.uk
