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Re: Whirlpool & Maytag
CDSL have picked up the Matercare work that Expert were doing, if the present agents query the work being foisted upon them they are threatened with ALL the work being moved away from them, and the rates are shockingly low.
Mastercare win, CDSL win, the agent loses
Sound familiar
No3
Re: Whirlpool & Maytag
Sometimes the relationship is so good that if you don’t take the work offered they’ll find someone else, just ask a CDSL agent who does not want to do the refrigeration work!
Happy days(not)
No3Re: The Whirlpool Thing
Once upon a time there lived an orphaned bunny and an orphaned snake and by coincidence they had both been born blind. One day the bunny was hopping through the forest & he tripped over the snake.
“I’m dreadfully sorry, I didn’t mean to bump into you but I can not see where I am going … and as I never knew my mother I don’t even know what type of creature I am” apologised the bunny.
“That’s quite ok” said the snake. “Actually I’m blind too and I don’t know what type of creature I am. Maybe I could slither all over you and work out what you are”.
“Ooooh that would be wonderful” said the bunny. And so, the snake slithered all over the bunny.
“Well, you are covered in soft fur and have really long ears. You must be a bunny” said the snake.
“Thank you” said the bunny excitedly “Perhaps I could do the same for you & feel you all over with my paw” said the bunny to the snake.
And so the little bunny felt the snake all over and gave his verdict:
“You are smooth and slippery and have a forked tongue, no backbone and definitely no balls … so I’d say you must either be an area manager or work in customer care”.
Just my opinion of course, added the little bunny.
LMFAORe: I.S.D.AL. & L.G.
Reading this thread one would get the feeling all is not well with the set up as it is.
So, a new set up is being put in place and without even trying to see why the old did not work, you have to accept there was a need to change.
A tie up with a parts supplier makes sense as they will stock spares and you will purchase through them and therefore have an accountable route for rectifying errors and returning spares for credit etc.
They also have contracts with the firms doing this work and i suspect they will have to protect their agents to the hilt, to maintain their drive to become a serious contender for the best work provider in the UK.
Its all about all parties working together and perhaps this is the vehicle to run with as far as LG are concerned. Training is on offer and those who want it, are able to take it. I have also heard the job rate is approaching £40.00 per call ( hope thats true) which is seriously approaching a level we all would accept.
w3
Re: Electrue/NESN
Its a tale of 2 trips with 4 door handles and 2 modules.
Well worth £35.00 squid a job
Who said sarcasm dont work on the forum
3
