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ZoeDavies
ParticipantThanks for your help Dave.
ZoeDavies
ParticipantA local company. They’ve sacked the guy who spent weeks messing up but not before he’d messed up my kitchen. Just really disappointed that its turned out like this and annoyed with myself for giving them so many chances when i knew things weren’t being done properly. He’s now told me the washing machine bolts were removed (which they weren’t) but the pegs were left in. Can’t find any mention of pegs in the installation guide so don’t know what this means – is there such a thing??
ZoeDavies
ParticipantNot surprisingly they took the bolts with them. It looked like it had damaged a leg or at least done something because the machine was tilted to one side enough that the door (integrated) wouldn’t shut as it was obviously attached to the machine and therefore also on the tilt.
Zoe
ZoeDavies
ParticipantThanks for your time Dave. With the risk of being cheeky do you know much about washing machines? My other of many gems is that the fitter left the transit bolts on my machine which i ran through a ‘service’ wash whilst i was out, then a wash with clothes in before the machine sounded like it was spinning clogs. The fitter came and removed the bolts and after ive told him I’m not happy as he may have damaged the machine, he has denied all knowledge the bolts were in. I think I may have to get a 3rd party to write a report to say its damaged but that will obviously cost me and I’m not sure if an engineer can tell if there’s damage caused by bolts or not. If they can’t there’s no point getting anyone out and it will be my word against his. If you have any knowledge I’d be grateful!
August 4, 2021 at 10:14 pm in reply to: Is by Neff Oven/Microwave Oven installation correct? #478331ZoeDavies
ParticipantI’ve posted another pic on the drive. It shows the 2 ovens in the housing but its probably not clear enough for you to work it out unfortunately.
ZoeDavies
ParticipantOK yes I see. But that makes it seem to me that my installation is ‘normal’. I just don’t get how my neighbours have managed to get a neat look as i know they didn’t have the seamless kit..
I appreciate your comments
ZoeDavies
ParticipantI have yes but to be honest it confused me more. You buy these strips, about £157 (ouch) to give the seamless look but it made me wonder if the trims weren’t designed to be together after watching this. My neighbours looks pretty much like it with the slight horizontal line where they join but I couldn’t see the point in £157 to make it look very slightly better. This video seems to show the ovens apart unless you buy the strip. I just can’t believe its so difficult to confirm.
ZoeDavies
ParticipantBTW i agree re the trims, its why I first questioned it in the first place
ZoeDavies
ParticipantHa, ahead of you at least on that one. I tried at my local Wren but all the Neff appliances were either side by side or only single oven. I asked one of the sales guys but he didn’t convince me he knew enough to take on the fitter with confidence. But good advice nonetheless! thanks
ZoeDavies
ParticipantThanks for the reply Dave, I think the answer is either laziness and/or stupidity given the host of issues. My neighbour seems to have a black ledge/bar underneath her lower oven, maybe thats how theirs has been done. As I’m obviously not a fitter myself, do you think it would be reasonable of me to expect it to look fitted without the gap and ask for it to be done this way? He’s obviously told me theres nothing wrong with it and I’ve found it impossible via Neff to prove otherwise,
thank youZoeDavies
ParticipantSorry been at work. Yes of course should have thought of that.
https://drive.google.com/drive/folders/1Ki7jGp6nQV1ScTAmnxeKrlwa3mppkj1_?usp=sharing
I’m hoping this works to a folder with 3 pics in -
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