Glen Dimplex Home Appliances (GDHA) is an Irish owned company that has snapped up a number of well known UK brands, often turning them around from the point of collapse into successful companies or brands.

Popular brands that you will no doubt be familiar with, even if you don’t really know who or what GDHA is their portfolio of brands includes:

• Stoves
• Belling
• New World
• Britannia
• LEC
• Valor

It is important to note that GDHA will also buy in products rebranded for any or all of the above thereby making the model number absolutely essential to correctly identify spare parts but, increasingly the serial number or product code may also be required in some cases.

Most products, however, will have the serial numbers and so on in the same places as shown below.

Cookers & Built-in Ovens

Built-in Hobs

Refrigeration

Microwaves

Washing Machines And Tumble Dryers

Requesting Spare Parts

The best, fastest way to find out about spare parts is by email.

We know that some people are sceptical and perhaps don’t even like using email and would rather use the phone but, on the phone, we cannot send you images, links to parts and you can’t send us images of rating plates etc. So whilst it’s technically possible over the phone to get some parts, it is not as accurate, not as fast and not as convenient for you.

Email is just a better way.

Sending us an email to request parts or sending us an image of the rating plate of your appliance is simple, just click this link to do that or the email button to the right. Just let us know what product it is and what you need for it. We’ll do the rest from there for you or let you know what additional info is needed. We will get back to you quickly, always. Where we can we will offer any choices, compatible spare parts etc along with any advice we can give. It really is that simple.

Important Information

To get to the part number is the most important thing to be doing as, from that you can then cross reference, find any alternative parts and so on as well as ensuring the part you get is correct.

Keep in mind that many, many spare parts are about the same size, look the same but this does not in any way mean that you can fit any as the differences are often slight but, means that they are not interchangeable. So, following the path here from the product code and to the part number is the only way to ensure you get the correct spare part for your appliance.

There are often scores of versions of a single part, things can change and it can be very confusing, we’re here to help you through that and to prevent errors.

Guessing, using images alone and ordering because parts look like what you need, trying to measure things are by far and away the most common reasons that people get parts wrong. Please don’t do this as it’s hassle and cost you don’t want or need, it’s better to take the time and do it right the first time than try to fix it later.

All the more so as GDHA will change some parts meaning that they may not look exactly the same as the original part so it is vital to follow the path as explained or, you run the risk of ordering incorrect parts and, we don’t want that so please check and/or ask if you’re even slightly unsure.