ISE AW23 Washing Machine Fault Codes

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ISE washing macine fault codes and spare partsThis set of fault codes for the AW23 washing machine model only from ISE and may not relate to any other models.

These error codes do not relate to ALL ISE washing machines. If you are unsure please ask in the forums as well as for all other ISE washing machine fault codes.

Before you start any investigation of the fault or even remove the lid of your washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying washing machine spares from our spare part store and, if you decide that you need a washing machine engineer please support the local repairers that help make this site possible, you can search for a local washing machine repairer using our engineer search.

  ISE AW23 Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by ISE and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.

If you struggle or cannot find the appropriate fault code that you need for your washing machine please ask in the forums and the gusy there will do what they can to help and locate the meaning of the fault code you need

  ISE Washing Machine Spares

We have purposely not listed any ISE washing machine spares in this article.

Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

P**

Display shows P followed by two digits. The two digits can be any numeric value that corresponds to a program number. This is not a fault.

The program dial has been moved while the machine was in operation.

The program will complete as normal but the display may still be displayed and the machine not able to select a new program.

Press and hold the start/reset until the error clears, restart program.

 

E01

No feedback signal from the washing machine door lock

After 15 seconds, the E01 code is shown and the washing programme is stopped.

Open or close door of the washing machine

  • Damaged door lock
  • Door lock shifts the lock detector insufficiently

 

 

E02

Fill timeout, filling takes more than two minutes

After washing ends, the E02 error is shown.

Additional water taking is blocked above the pressure control level.

  • Low water pressure
  • Supplying hose or valves are partly clogged

 

E03

Failure to drain, the washing machine takes more than one and a half minutes to drain down

The next spinning after pumping out is limited to 400 rpm, after the programme ends the E03 code is shown.

  • Blocked pump
  • Clogged or obstructed drain hose
  • Damaged pressure control sensor
  • Faulty drain pump

 

E04

The washing machine pressure control sends an “overflowing” signal – Overfill detected

The programme is stopped, the pump is switched on and the E04 code is shown. 1.5 minutes after the “empty” signal from the pressure control, the pump is switched off. If water is detected once again when E04 is shown, the pump is switched on again.

  • Solenoid valves are locked in the “open” position
  • Water pressure changes during a washing cycle
  • The washing cycle starts with the water supply closed; the water supply is opened during washing
  • Damaged pressure control sensor

 

E05

Fill level not reached ten minutes after fill begins

The programme is stopped and the E05 code is shown.

  • No water supply
  • Very low water pressure
  • Damaged solenoid valve
  • Damaged pressure control

 

E06

The washing machine does not detect that the machine has drained after ten minutes

The programme is stopped and the E06 code is shown.

  • Blocked pump
  • Clogged or obstructed drain hose
  • Damaged pressure control sensor
  • Faulty drain pump

 

 

E07

Not used on the AW23 washing machine

Leak detected where sensor is fitted, not used on the AW23

 

 

E09

Too much foam detected in the washing machine

The programme ends without spinning with the error code displayed

  • The washing machine is operational, too much detergent

 

E11

No detection of the triac for the door lock

After 2 seconds the E11 code is shown and the washing programme is stopped. 

  • Damaged printed board

 

E21

Failure to read washing machine motor tacho

The programme is stopped and the E21 error code is shown.

  • Damaged motor (tachogenerator, thermal switch or wiring)
  • Removed motor junction
  • Open thermal switch as a result of motor overheating

 

E22

Short circuit on the washing machine motor triac

There is a signal from the tachogenerator although
the motor is not powered. The programme is stopped and the E22 error code is shown.

  • Damaged electronic system (single cases may be caused by putting in a very unbalanced load such a blanket or a bathrobe).

 

 

E31

Temperature sensor shorted

The programme is not stopped. After the washing ends, the E31 error is shown.

  • Temperature sensor defective
  • Wiring to temperature sensor defective or shorted

 

E32

Temperature sensor is open circuit

The programme is not stopped, after the washing ends, the E32 error is shown.

  • Temperature sensor defective
  • Wiring to temperature sensor defective

 

E34

Water heater not detected in circuit

Washing machine will completed the cycle and end with the E34 error code displayed

 

  • Heater open circuit
  • Power supply voltage too low
  • Heater leads or plug burnt
  • Pressure sensor damaged

 

E42

Door has not unlocked in over two minutes

The error occurs at the end of washing, if after washing ends, the door is not unlocked within 2 minutes. The E42 code is shown and does not allow another cycle to be switched on without resetting the error code.

  • Reset the machine from the Start/Reset button
  • Damaged door lock
  • Door locked mechanically

 

E51

Incorrect data in washing machine programmer memory

Displayed as error code, washing machine start not possible, washing machine disabled

 

  • Washing machine programmer damaged

 

E52

Incorrect data in washing machine programmer memory

Displayed as error code, washing machine start not possible, washing machine disabled

 

  • Washing machine programmer damaged

 

E53

Input circuit EMC errors

Displayed as error code, washing machine start not possible, washing machine disabled

 

  • Washing machine programmer damaged

 

E54

Washing machine autotest error

Displayed as error code, washing machine start not possible, washing machine disabled

The washing machine dial has been turned or options selected too quickly and the machine has not been able to process the commands or engage the options as requested.

This is a common error where people press buttons repeatedly thinking that the command has not been accepted as the display has not updated instantly.

In all cases simply reset the machine by holding the Start/Reset button for approximately thirty seconds and the error will clear and the washing machine will return to normal operation.

  More Washing Machine Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your ISE washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to understand that fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. 

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