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  Appearance Grey coloured marks with rubbery feel. The garment is often torn and this is usually caused by the garment being forced into any gap between the washing machine door seal or gasket often called a porthole bellows as well and the drum of the washing machine. This is almost a…

  Appearance Garments have shrunk due to fibres interlocking tightly after being washed in a washing machine generally through using the incorrect detergent for wool. This also gives the appearance and feel of felt in woollens and can be referred to as felting. This is not a problem cau…

  Appearance The nature of curtains and bedspreads means that they may be exposed to sunlight for prolonged periods of time. This can result in lines of faded colour. In extreme cases, holes can appear, particularly in red and yellow fabrics. This is not a problem caused by your washing…

  Appearance Yellow marks appearing on a white synthetic garment, usually acrylic caused by exposure to sunlight and not staining as such. This problem is not caused by your washing machine and no service or repair will resolve this problem, only care of the garments will prevent the is…

  Appearance This is another common type of staining that we will often have customers insist is the fault of the washing machine when it is not. There are virtually no faults with a washer than can cause this type of staining and, in almost all instances, it will be the reasons as set …

  Appearance Underarm stains on shirts, blouses and dresses. Colour can vary from pale yellow to black. This problem is not caused by your washing machine but by the use of deodourants and cannot be resolved by any repair or service on your washing machine. To stop this from happening p…

  Appearance Greasy-looking dark stains on coloured garments, usually 100% polyester garments. This is not an issue that is being caused by your washing machine or any fault with your washer, it is caused by spillage and no service or repair can resolve this problem. Please read the dir…

  Appearance Small black spots that can be grouped in a larger area, possibly with shades of red and green. Also please see our article on smelly washing machines as we have seen this sort of staining caused by bacteria build up in washing machines. This problem is not being caused by a…

    Appearance Usually shows as a reddish brown stain on the fabric caused by zips and metal buttons etc. This problem is not being caused by your washing mahcine and is not a fault with your washing machine, no service or repair will be able to resolve the issue. Please read the n…

    Appearance Colour has bled from various parts of the garment after being cleaned in a washing machine. Other garments in the load may have been marked, either by the original dye or a component of the original (e.g. blue colour from purple garment). This is not a problem caused…