ISE1607 Noise With Zanussi Dryer On Top

[iadom]

Re: ISE1607 Noise With Zanussi Dryer On Top

Higher-water-level wrote:

Yep over £3000,

She got a 12 month P and L gaurantee with it Quickwash.

.

12 months, on a £3000+ machine, 😯

You are pulling my leg surely. The ISE has a 3 year warranty for light commercial use which 20 loads a week is.

[kwatt]

She’d have gotten a 3 year warranty on an ISE Oliver.

K.

[Higher-water-level]

Re: ISE1607 Noise With Zanussi Dryer On Top

No Jim, all true. 😉

There was one fault with the ISE she could not live with, there is no stainless steel version made. 😯 She knew what she wanted and would not be told other wise, it is a superb machine though.

Oliver.

[quickwash]

Re: ISE1607 Noise With Zanussi Dryer On Top

hi oliver,

if you dont want to answer this then thats fine, but i am a nosey woman :rolls: and was just wondering if your mum’s use is actually commercial?

Before i purchsed my 1607 i had thought if i was to change to stainless on my other appliances would my washer look out of place, then decided it was too good a machine (plus the 10guarantee) to pass on, then noticed it had a silver door so decided it would look fine even i did end up changing the rest 😀

The ise10 is one ‘hell-of-a’ machine too :tup: You can choose a higher-water-level (excuse the pun) and extra rinses if required, plus other ‘extras’ and you can open the door in the middle of the cycle to add any missed items 😀 And it cost only £900 to boot 😀

regards

quickwash :plug:

[iadom]

Re: ISE1607 Noise With Zanussi Dryer On Top

Higher-water-level wrote:

There was one fault with the ISE she could not live with, there is no stainless steel version made. 😯 She knew what she wanted and would not be told other wise, it is a superb machine though.

Over £2000 grand extra for a stainless steel machine with only a 12 month warranty, astronomical spares prices and certain faults that can only be diagnosed by Miele engineers via their laptops no matter how competent you may be. 😉

The mind boggles. 😯

[Higher-water-level]

Re: ISE1607 Noise With Zanussi Dryer On Top

Hi Quickwash,

The machine is for VERY heavy domestic use, about 20 loads a week, but has been known to be nearer 30 on occasion. You can open the door on the Miele providing the water temperature is below 55oC IIRC.

Oliver. 😀

[Higher-water-level]

Re: ISE1607 Noise With Zanussi Dryer On Top

Hi Jim,

In reality it is not £2000 more because you cannot really compare an ISE 10 (which is a super machine and I am not going to slate) with a commercial Miele, for a start the Miele is designed for 30,000 cycles before things start wearing out, is built for 14 hours use a day in nursing homes, hotels and the like. The ISE AFAIK does not have a 75oC wash either, a cycle my mum uses alot.

You are right about the cost though, she could have had the Miele in white for £800 cheaper. :rolls: But her logic is (and I cannot really disagree) she is going to have to live with it for a very long time so she wants to be happy with the look of it as it stands next to her stainless steel dryer. At 20 loads a week it should in theory last for 30 years with no repairs, I say in hope! 🙂

Oliver.

[iadom]

Re: ISE1607 Noise With Zanussi Dryer On Top

If its that good why do they only guarantee it for 12 months then. :con:

PS. When I went to school £3000 was at least £2000 more than £900. 🙂

Whichever way you try to dress it up it is over £2000 more than a machine which has a far superior warranty.

[quickwash]

Re: ISE1607 Noise With Zanussi Dryer On Top

Hi david,

I think you meant to say for £900 she couldve had a white (silver door surround) ise10 😉

Basically i’m guessing its a case of ‘what the lady wants for her kitchen, the lady gets’ 😉

best wishes to all

quickwash :plug:

[Higher-water-level]

Re: ISE1607 Noise With Zanussi Dryer On Top

Well she is happy with her chioce, lets face it she has not gone down the cheap Indesit etc. route. I told her of ISE, first question, is it stainless, to which I say no, her reply was “I’m not having a white washer” :rolls: , so ISE was immediatley ruled out.

Her criteria for a washer to replace the 10 year old Siltal were:

Stainless steel.
High water rinses + dilution rinse.
At least 4 rinses. (Miele programmed to do 5 on cottons, adjstable by the user.)
Short cycles as per Siltal.
No more than 1200rpm spin (Miele has been adjusted accordingly.)
Prewash option.
Themal disinfection washes (75oC and 95oC)
Commercial machine, not semi-commercial.

She went through just about every commercial make before going for the Miele. For a start it had to fit under the kitchen worktop. The only downside to the Miele is it does stick out about 4″, but it has been moved and replumbed into a corner out of the way so she isn’t really bothered.

Also the machine is used for alot of very heavy soiling as well such as grease, paint, mud, oil and numerous others so she needs a machine that will cope well under these circumstances and having seen the wash results for myself it is brilliant.

At the end of the day she bought exactly what she wanted and is extremely pleased with it. No-one can accuse her of buying rubbish!

BTW Jim, on the warranty situation a 12 month P and L is standard on commercial machines as they see alot of abuse. You cannot really discount a machine just because it has a 12 month warranty. The ISE has a BRILLIANT warranty, however as yourself and Ken have said it would only get a 3 year one even though it will be in a domestic kitchen, so it wasn’t enough to sway her descision. Like I say I cannot slate the ISE 10 at all, it is just my Mum wanted a Miele. Quickwash is right what the lady wants the lady gets!!!! 😈

Just be thankfull it isn’t washing for me aswell, many moons ago when I was at school she could have another 5-8 loads a week on top of her usual amount, now thats abuse! 😆

All the best to everyone,
😀
Oliver.

[quickwash]

Re: ISE1607 Noise With Zanussi Dryer On Top

hi oliver,

just noticed Indesh1t on your signature :rotl:

Good one!

best wishes

quickwash :plug:

[DavidW07]

Re: ISE1607 Noise With Zanussi Dryer On Top

Anyway…

… back on topic… ❓

Just to be fair to ISE and to make sure you get all the story, a courier company called this morning and the machine is being collected tomorrow (21st). I then called ISE, got through 1st time, and it was confirmed a refund is being processed today. All good and thanks .

Dave

[quickwash]

Re: ISE1607 Noise With Zanussi Dryer On Top

hi david,

Glad that ise have sorted for you now 😀 You have got to admit that there are not many companies that would after a reputable engineer said all was fine.

We often end up straying off topic :rolls:

Me often being the culprit 😳

What washer are you getting now, yes i know, always the nosey one :rolls:

regards

quickwash :plug:

[DavidW07]

Re: ISE1607 Noise With Zanussi Dryer On Top

Hi Quickwash,

The ‘off topic’ was very entertaining…

We’re looking at a Panasonic NA-168VX2WG from John Lewis -£539, free delivery and installation. They’re doing a free 6 year warranty offer. Don’t know a huge amount about them but (I work in TV production) I’m always surrounded by other Panasonic machinery and they’re excellent on the whole.

Thanks for the interest

[Jackal]

Re: ISE1607 Noise With Zanussi Dryer On Top

Hi David

If your buying a Panasonic Washer then please advise where abouts you live so I can order a rear tub and bearing assy and door seal for you, ready to be fitted.

If you are disappointed with an ISE, then I am afraid your gonna be mightily upset with the Pano!

And yes, we are Service Agents for both!

Regards

Jackal

[Author]

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