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- This topic has 39 replies, 18 voices, and was last updated 18 years, 4 months ago by
neilsukwg.
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November 12, 2007 at 7:58 pm #32137
neilsukwg
ParticipantAny publications, books, DVD or short traing courses available to get me up to speed on dishwashers?
I turn down a job a day on average, 🙁 plus I suppose the knock on effect of possibly losing a customer for good to somebody who does the lot.
Which dishwasher range should I start with?
What is the best way to work on a dishwasher? – leave it on the floor? Raise it up to gain access from underneath? As I was once advised to by a local engineer. Possibly good advice? I don’t know.
Been happily repairing laundry appliances for over 25 years. About time I got to grips with these new fangled dish washing machines
November 12, 2007 at 8:32 pm #233747kwatt
KeymasterRe: Lucrative Dishasher Money going west
When you start on them at first, you’ll likely hate them.
Some become easier with practice as most things do, some, like the Chinese tubs of rubbish (to be all PC about it) are just a pure and utter pig from start to finish.
Most are easy enough to do in reality if a little cramped to work on, especially those with a full baseplate and the integrated stuff but there’s really not a lot to be scared of. However, as with anything that’s new, there’s the “getting used to it bit” of the whole affair.
All I’d suggest is to study the parts lists/diagrams before you go as they often tell you a lot about how to get into it. I’ve little dish training material other than some on powders however there is a DVD on the way with an ISE dishwasher on it which is good and will explain a lot about the Asko built machines. Like washers, whilst the execution differs the principals remain the same.
I think I may also have some step-by-step guides to the Chinese ones.
Best way to get into them varies from machine to machine. For example the Bosch a lot of the guys turn upside down and some don’t, although why on Earth I’d want to turn a dishwasher upside down is beyond me but then, I’ve never worked on one. Every machine I’ve ever worked on was access from the bottom, tip it back to rest on the wall or worktop and off you go aside from getting to side chambers or c-tubes.
HTH
K.
November 12, 2007 at 9:27 pm #233748Lawrence
ParticipantRe: Lucrative Dishasher Money going west
Is’nt there a Haynes manual available ? That would give you the basic principles ,any other questions ,don’t be embarrased just ask .
LawrenceNovember 12, 2007 at 9:31 pm #233749EFS
ParticipantRe: Lucrative Dishasher Money going west
kwatt wrote:
I think I may also have some step-by-step guides to the Chinese ones.
K.Step 1. Walk away.
No matter how well you repair them they continue to go wrong and when the customer eventually throws it out some of the blame will be attributed to “That bloody repair man” 😈
Steve
November 12, 2007 at 9:36 pm #233750neilsukwg
ParticipantRe: Lucrative Dishasher Money going west
Thanks for advice so far..
I must admit I was put off years ago by an engineer who gave me dire warnings about ‘ the tipping up of dishwashers’ and how they could be easily wrecked if tipped in the wrong direction, by water getting into varios chambers etc.
That combined with natural human lazyness and settling for the staus qou means I have just steered clear.I will get hold of a couple of scrappers and recondition them, and use the haynes manual & forums if I get stuck.
What brand name are the chinese dishwashes sold under?
November 12, 2007 at 10:03 pm #233751Simon46
ParticipantRe: Lucrative Dishasher Money going west
Haier Diplomat Candy :haier:
Odd the emoticon reads HaierS.
November 12, 2007 at 10:47 pm #233752EFS
ParticipantRe: Lucrative Dishasher Money going west
Kenwood,
White Westinghouse,
Matsui,
Baumatic (one)
Plus a few more nondescript brands.Steve
November 13, 2007 at 12:07 am #233753Penguin45
ParticipantRe: Lucrative Dishasher Money going west
Dishwashers are a frame of mind, when you get down to it. Basically very simple machines, few moving parts. What does peoples heads in is that you can’t just take the lid and the back off and see what’s going on. You do actually have to stop and think and apply some logic.
All the major issues are well documented in the forums, possibly for this very reason.
From a mercenary point of view, most problems are down to customer mis-use – blockages, not cleaning rotors, filters etc – easy money. If it’s built-in, even better. The sheer aggravation in changing one will almost guarantee the repair goes ahead. If you can do it quickly, so much the better.
Fortunately, the major wholesalers are actually stocking more d/w parts. 5 years ago, everything was to special order, so that’s a great help.
The Chinese stuff…….. Cover your tail at the start. I tell customers in graphic detail what they’ve got, explain the 84{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} i/g failure rate and explain that I can make it work, but I can’t make it better. After that, it’s their call.
Seriously though, they’re not hard work. It’s all patience.
Chris.
November 13, 2007 at 12:11 am #233754kwatt
KeymasterAdd to that…
Almost anyone that sells OEM stuff
- Teka
Hygena
Cuisina
NechtThey’re all garbage and we accept NO RECALLS on them whatsoever under any circumstance, or any other Chinese originated product. As Steve rightly says, they always break again….and again… and again… 😕
We don’t even accept calls on them on a chargeable basis, we only do them in warranty. They’re just too much hassle to be bothering with.
K.
November 13, 2007 at 1:53 am #233755aqualectric
ParticipantRe: Lucrative Dishasher Money going west
Add to that the current range of Indesit and Hotpoint machines. Absolute junk – but generally, most people will go with a repair. The integrated machine has taken over as the money spinner – as Chris says – most customers will spend a disproportionate amount on fixing what is in essence a complete heap just for convenience. Surprising that people do spend so much on an appliance in this climate of the throw away culture. Great news for us.
Steve.
November 13, 2007 at 9:02 am #233756clivejameson
ParticipantRe: Lucrative Dishasher Money going west
Just as Chris says they are a mindset…a good start is to consider them just like a washing machine in terms of fill, wash, rinse,drain etc…
I have to say that having been repairing them for donkeys years i’d rather repair a dishwasher than a washing machine these days, they’re lighter to move around and fault diagnosis is usually easier too 😉
November 13, 2007 at 9:24 am #233757Martin
ParticipantRe: Lucrative Dishasher Money going west
neilsukwg wrote:Any publications, books, DVD or short traing courses available to get me up to speed on dishwashers?
Training Forum wrote:Training Forum sponsored by Dixon Training
😉
November 13, 2007 at 1:03 pm #233758mbdas
ParticipantRe: Lucrative Dishasher Money going west
🙂 I dont mind working on them once you have got into them their not so bad .The only one I dont do is Fisher & paycal but the local builders I do built in refits for has over the last 6 months started suppling these with their kitchens so I think I will have to have some sort of training as well 😳 Has anyone got any thoughts on these appliances
Mark 🙂
November 13, 2007 at 1:11 pm #233759kwatt
KeymasterThey seem easy enough and, if required, we may have a manual somewhere for them… maybe. 😉
K.
November 13, 2007 at 4:05 pm #233760Martin
ParticipantRe: Lucrative Dishasher Money going west
clivejameson wrote:i’d rather repair a dishwasher than a washing machine these days, they’re lighter to move around and fault diagnosis is usually easier too 😉
I too have fixed many dishwashers over many more years than perhaps most reading this forum have or ever will fix I dare say. But I have to say that fault diagnosis on a dishwasher is not quite such a simple task these days. Nor is access to the various makes and models made easy either!
OK the free standing models are far far easier to get at, diagnose and fix I agree. But even then you will find in the majority of calls you go to that they are shoehorned into the kitchen in the most impossible of places. Often next to the washing machine sharing the same supply and drain, or one of those rubbishy slimlines wedged into where the swingbin once stood. 😈
Integrated dishwasher fixing sorts the men from the boys and no mistake. Tackling those beasts needs a better more informed mindset right from the outset before even venturing to fix. Can it be fixed in situ the first question? Likely as not the answer at least 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time is a definate no! Then you realise that in order to get it out and test is to further the diagnostic process you’ve had to disconnect the water the drain and the power and re-establishing all three whilst it’s stuck on a few bits of wood in the middle of the kitchen floor is no walk in the park. 🙁
Getting an integrated dishwasher out is the greatest challenge you will face, putting it back to where it came from even greater fun. Many Indesit m/c’s stand on spindly screws that bend and break, each one needs getting a spanner to and the back ones are great fun let me tell you. Whirlpool and Zanussi often the same but much easier overall. Bosch group stuff can be interesting, the earlier models especially, the later ones easier to at least get out but a bugger to access. Hoover are but a joke but fortunately as rare as hens teeth so that’s a relief for us all. Haier and all the other obscure names mentioned above? Just don’t bother with them is my advice. 😉
To understand the dishwasher cycle is a qualification in itself. Unlike a washing machine that fills, slushes about a bit, drains and spins. The dishwasher is by comparison like a meat processing plant. From slaughterhouse to steak on a plate they are if truth be known complex with lots going on in between it all. Draining , filling, washing, draining, filling washing it may seem to many but between all that the water softener unit comes into play as does ( in some cases at least) the heat exchanger, dispenser and rinse aid injection, all timed to perfection and difficult to suss as during all this going on the door is locked shut and you can’t see a darn thing. 🙁
It’s another art form Neil and one well worth checking out and in so doing you could earn a few grand as a result, make no mistake. 😉 Speaking now on a personal level, I have learnt from bitter experience not to accept all makes and models. In fact these days I only stick to a handful of brands as many are just not worth the pain, they really aren’t. Indies like me can for the most part ‘cherry pick’ what we want to fix and that is such a great option these days as many are just a total waste of time. All my local competitors, the ‘no call out brigade’ do just that as only yesterday I went to a Bosch integrated dishwasher that a guy in Reading called to look at last Saturday, he gave the customer a load of BS and charged her £20 (to cover his time you understand :rolls: ). I called yesterday to find the plugtop behind the machine was burning up and he never even bothered to get the machine out to spot it? 😯
Start with the Haynes Dishwasher Manual, then check out the fantastic info on the TDS disk and the rest is just trial and error…..GOOD LUCK! 😀
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