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Re: Masterpart….or Amazon?
I’m not questioning any individuals ability on this site. I’m in favour of promoting professionals within our industry.
Re: Masterpart….or Amazon?
lee8 wrote:I have a business, family and bills. I’m hardly going to bite the hand that feeds me well.
Apparently. Yet at the same time you appear to want to slag off all and sundry, then retract that as you see fit.
It’s nice to know that you place your own self interest first and foremost though.
lee8 wrote:Also one very clever person once said, it may have been Einstein, you cannot teach stupid.
Apparently not. Even in the face of overwhelming evidence against a point of view it would seem.
lee8 wrote:Why would anybody want to try to change, when the very people purporting to support the industry does actually, nothing.
I will choose to assume that barb is aimed squarely at myself. And, that’s absolutely fine.
What have you done for anyone?
What have I done or at least tried to do?
What would you have me do, rock up to the manufacturers doors and tell them off for being naughty and not considering your personal views and that they should mend their ways immediately?
Or roll up to Westminster and do likewise?
You or anyone else can do that if they wish, knock your socks off.
I don’t think that’ll go well for you either, especially with the narrow and single minded focus on something that will, at best, have a very limited effect.
And at the same time the market will move on, overtake the effort that, were it to have any hope would have to have been in play 20-25 years ago and, even back then it really wasn’t worth the bother. Less people, less companies, less hassles and less rogues now so, far less worthy than ever.
Seems to me, your opinion and information is stuck in the mid to late eighties, the boom years for many. Newsflash: the world has moved on from there, Duran Duran aren’t so popular either.
Just is the case of the actual subject of this thread, another that you’ve hijacked for your own diatribe where market forces have killed off local spares distributers and have eventually forced the nationals to abandon being trade only affairs.
You purport this is down to a few YouTube videos and people being braver and more open to working on machines than before, absolute tosh at best. Complete and utter nonsense IMO and I’d wager you’ve not a sliver of evidence to back that up.
lee8 wrote:I’m not questioning any individuals ability on this site. I’m in favour of promoting professionals within our industry.
Nice.
Pull the other one, it plays jingle bells.
K.
Re: Masterpart….or Amazon?
So why are Amazon selling parts. If there is no demand from a few DIYers watching YouTube.
And I’m the one talking tosh.
Oh wait the industry cannot compete with Amazon.
Re: Masterpart….or Amazon?
Oh wait, Amazon aren’t selling any parts or, hardly any.
Dig beyond the surface.
K.
Re: Masterpart….or Amazon?
Anyone who has ever dealt with the General Public will be fully aware that what comes easy for one will not come easy for another. How many times do we received the same enquiries that start out as ” How easy is the part to fix, you never know the level (if any ) competence that a individual might have and the same might be said of some engineers. The truth is there are a hell of a lot of people who have no common sense at all and the simple task of banging a nail into a piece of timber straight eludes their capabilities. I have never met anyone who knows it all and how Lee might see that he does also eludes most of us sitting here reading his posts most of which are so negative I wonder exactly why he even bothers to post in a forum that is for the benefit of the majority here who ARE running successful businesses repairing white goods.
We see on a daily basis the results of Joe Public who have looked on You Tube to fit a motor to their washing machine one only the other day who had rotated the motor plug and blew the Control PCB, another last week whom had tried to fit a cooling fan into a cooker the wrong way round, the list goes on Lee. This however all makes work for us, in our area we have huge house building programs underway with many thousands of houses going up. Out of a population currently at some 350,000 with more on their way each one of these houses has a washing machine, dishwasher, cooker, Vacuum cleaner, Hob and Dryer. Even taking into account the newcomers with their service plans, other local repairers and the minority who DO have the ability to perform a simple repair there is still a viable trade to be had and I am so glad that I wake up positive each day rather than adopt the negative views some have that if you dared listen to them you might as well just slash your wrists !
Re: Masterpart….or Amazon?
Think we all know lee has been there done it and has got the tee shirt…. Scrap that he probably hand stitched his own top then personally embroidered his logo on the back which probably says “I AM ” in massive letters.
Be nice to hear where we are all going wrong and how to get to his level, probably a trade secret me thinks
Rant over……….. Sort of !!!Re: Masterpart….or Amazon?
Yeah attack the poster. That’ll resolve your industry.
Maybe there is money in allowing DIYers to get advice from experts on a forum.
Re: Masterpart….or Amazon?
lee8 wrote:Yeah attack the poster. That’ll resolve your industry.
Maybe there is money in allowing DIYers to get advice from experts on a forum.
I’m curious as to why you come on here, is it just to wind people up? If so fine whatever floats your boatRe: Masterpart….or Amazon?
kwatt wrote:I will read that as your teddies have been ejected. 😆
K.
No having a poke back at you is not throwing teddies Ken.
Re: Masterpart….or Amazon?
Andy jones wrote:
I’m curious as to why you come on here, is it just to wind people up? If so fine whatever floats your boatI’m in the industry, why would l not.
Re: Masterpart….or Amazon?
lee8 wrote:No having a poke back at you is not throwing teddies Ken.
Nope. You or anyone else can have a pop at me as much as you like. I really don’t much care.
I’m still a bit confused over what it is you actually want, to do something constructive that would actually have an effect, just bitch and whine for the sake of it or do something pointless, perhaps just to massage your own ego. As I have (I think) clearly outlined, any mandatory qualification or governing body would in all probability have exactly the opposite effect that you seem to think it will. What you think are root causes, appear to me a symptoms, not the disease and as we all know, treating the symptoms and not the disease is largely both pointless and fruitless.
But heh, if you want to waste your time and effort, go for it. Or not, if you wish to continue to lurk in the shadows.
I notice you resorted to the last snide comment and abjectly failed to provide any support for your own arguments so quite what you want myself or anyone else to do is beyond me. I’m afraid my Harry Potter wand is busted so I can’t just put everything to rights.
All I can do is, what I can do, if that’s not good enough for you, too bad. But at the very worst, I at least tried to do something.
What have you done to help the the repairers or the industry?
K.
Re: Masterpart….or Amazon?
kwatt wrote:
Nope. You or anyone else can have a pop at me as much as you like. I really don’t much care.
Same for me. So therefore not much point continuing with them.
I’m still a bit confused over what it is you actually want, to do something constructive that would actually have an effect, just bitch and whine for the sake of it or do something pointless, perhaps just to massage your own ego.
I have no interest in or had any. This is a forum, l expressed an opinion, you state I’m wrong, ill-informed etc etc blah blah. I simply state I’m right. I work with people though and share opinions. There better placed than me to make any change.
As I have (I think) clearly outlined, any mandatory qualification or governing body would in all probability have exactly the opposite effect that you seem to think it will. What you think are root causes, appear to me a symptoms, not the disease and as we all know, treating the symptoms and not the disease is largely both pointless and fruitless.
That’s your opinion, does not make it correct though, for all your previous foot stamping and foul language.
I don’t believe it’s the sole cause but a by product of the industries reluctantance to promote us as professionals.
Afterall clients used to expect a suitable qualified person to work on their products. It states it on the product as a warning and it’s clearly mentioned with the manufacturer information and the Safety at work law also requires a level of competence.
We complain on here of manufacturers poor product quality, especially when it catches fire. Yet in the case of Beko’s modification, certain companies who employ people I’ve mentioned previously and here below used them to carry out the solution.
I firmly believe that’s dangerous and illegal.
Most profession’s have some form of qualification. That allows employers etc to have some base level on which to measure candidates. It can weed out a proportion of the less capable. On courses you get people moaning they don’t need ohms law, why do we need to understand even the basic science of Electrical principles etc etc. Basically they moan because they haven’t a clue what is happening. They rely on repetitive working. The as you’ve complained, phone a friend or order parts. There perfectly capable of diagnostic hopefully repetitively method.
But heh, if you want to waste your time and effort, go for it. Or not, if you wish to continue to lurk in the shadows.
I don’t need too. Your industry may well change. How will Amazon for example know who the decent Engineers are, who knows. I’m perfectly happy doin what I’m doing and simply expressing a shared opinion of here.
I notice you resorted to the last snide comment and abjectly failed to provide any support for your own arguments so quite what you want myself or anyone else to do is beyond me. I’m afraid my Harry Potter wand is busted so I can’t just put everything to rights.
Since we are not in Hollywood or a court of law and the discussion is basically ones opposition to another’s opinion there is no need for evidence.
All I can do is, what I can do, if that’s not good enough for you, too bad. But at the very worst, I at least tried to do something.
What have you done to help the the repairers or the industry?
K.
Well l can answer that simply.
I haven’t done anything to damage it.
It’s that simple.
I don’t give advice to the general public on how to carry out the repairs l do. I actually believe what l do is not easy and requires a skill level.
If everybody did that, l believe people wouldnt be writing about dropping workloads.
I don’t do videos.
I don’t sell parts.
Not a pop solely at you Ken. But yes, in my opinion giving repair advice to the general public to aide selling components has a detrimental effect on our industry as repairers.
When you combine the fact that us repairers don’t have a qualification in what we do adds further claim to this. It gives the impression that what we do is not difficult and furthers the opinion of why pay a decent call out and labour charge. It fuels the thought that dumb mind of Joe public that maybe l can do it.
Not an overnight drop in work.
But still adds one more nail to the coffin.
You once argued with me that doing calls for £35 was unworkable and would cause my business to fail, that the £50 you paid was more feasible. I still stand by that and l still earn that.
Re: Masterpart….or Amazon?
It isn’t, IMO.
There’s three basic customer groups.
1. The ones that, regardless of what goes on will do no repairs themselves other than customer removable/replaceable parts, such as shelves, filters and such.
2. The ones that, if they think they might be able to do it, might have a go.
3. The ones that will not under any circumstances call in anyone and will only try it themselves.
You’ll get repairs from group 1 or, more commonly now it’ll be on cover etc.
Group 2, touch and go.
Group 3, they will never use you.
No qualification will alter that.
With appliance prices dropping in real terms the money that people will spend on repairs has dropped, markedly. They won’t even take a punt replacing parts very often.
Qualifications will not alter that.
Group 1, will never come on asking how to repair because, they just won’t do it.
Group 2 will if they think themselves capable or that they may have a chance of avoiding the call costs.
Group 3 will.
In any event, if the cost or perceived cost to repair exceeds the value of the item to the owner they will replace rather than repair.
Qualifications will not alter that.
In essence, qualifications for the repairers will not change any of the key drivers one jot.
Us giving advice or help largely, so far as repairs are concerned, won’t make one jot of difference other than group two who you may swing one way or the other, hopefully to a repair. To facilitate that we have the engineer search, the ability to let engineers communicate and promote their businesses.
But in any event, with continually dropping values of the actual goods, customers will not pay out more and more for either parts or service and, especially on mass market low cost goods, your chances of charge or OOW repairs is slim at best.
Given that then it means that, if qualification is required then it’s a manufacturer problem and, if they want it, they can pay for it. So far as I can see there’s zero appetite for it and, less from consumers still who will not pay for it, they want service as cheap as possible. If you force the additional cost onto repairers they are in turn forced to raise prices and that means less repairs, more will fail as businesses.
The core problem is the low cost of the goods and that is driven exclusively by consumer demand.
There you go, reason and logic. Not opinion, observations grounded in reality.
What you want is the turkeys voting for a quarterly Christmas with Thanksgiving’s in between. Commercial suicide. That bit is opinion.
K.
Re: Masterpart….or Amazon?
Your under the impression my calling for qualifications would cure all those points.
I never stated that.
I stated it under values us and the job we do. It allows for poor recruitment and poor rates of pay. It allows the market place to be flooded with poor quality repairs.
Qualifications and registration works elsewhere. There are successful models. Forget Gas Safe, that’s not my desire.
I don’t believe poor quality appliances are going to continue in the UK. There will be a market obviously, but from what I’m hearing there will be a change and that change will require better educated and trained people to service those products.
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