Neff S5943X2GB Integrated washer being a pain!

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  • January 21, 2014 at 7:47 pm #79132
    alexanderfoti
    Participant

    Hi all

    I have a Neff S5943X2GB in a new flat I have just moved into.

    It cleans pretty badly and the dishes come out wet most of the time at the end of the cycle.

    Additionally the hottest cycle takes 3-4 hours!

    At the end of the whole thing the dishes still arent clean. I have cleaned the rotating arms and also cleaned the filters at the bottom. It has a cold water feed into the system.

    Any ideas? Thanks in advance!

    January 21, 2014 at 7:54 pm #408052
    Martin
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Is it heating at all?

    January 21, 2014 at 7:56 pm #408053
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    The dishes are vaugely warm at the end, not stone cold but no steam etc.

    January 21, 2014 at 7:58 pm #408054
    Martin
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Then it isn’t heating for starters. Time to drag it out and do some tests. Start with the heater. OR call out a local independent repairer to take a look. 💡

    January 21, 2014 at 8:01 pm #408055
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Im pretty handy with a multimeter. Happy to do some testing. A bit of guidance on locating the heater?

    January 21, 2014 at 8:20 pm #408056
    Martin
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Right hand side panel off.

    January 21, 2014 at 8:20 pm #408057
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Will get it done shortly. Thanks!

    January 21, 2014 at 9:01 pm #408058
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    OK right hand side panel is off.

    January 21, 2014 at 9:18 pm #408059
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    and I am presented with:

    January 21, 2014 at 9:51 pm #408060
    Martin
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Now get handy with your multimeter. 😉

    January 21, 2014 at 9:55 pm #408061
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    OK, 24 ohms between the elements.

    The black switch device is infinite or open circuit, but im not sure what its meant to measure?

    January 21, 2014 at 9:59 pm #408062
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Ok, a quick read seems to indicate that the microswitch is a water presence switch, so I assume without water in it, it wont show closed.

    January 21, 2014 at 10:06 pm #408063
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    With the water presence switch bridged it still doesnt heat so that rules out a faulty switch

    January 21, 2014 at 10:12 pm #408064
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Right, the NTC and temp switch unit on the top of the heater, the right hand pin (with the smaller diameter wires) is showing open circuit. The ticker red wires are 0 ohms.

    Does that mean that is faulty?

    January 21, 2014 at 10:40 pm #408065
    alexanderfoti
    Participant

    Re: Neff S5943X2GB Integrated washer being a pain!

    Have also just checked the PCB for cold solder joints/damage.

    All looks AOK on that side

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