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Is there any way at all of getting a duct connector installed for that hole or do I need a new hole?
Is the mash the metal part? Will removing it and using just a plastic grille do?
The instruction booklet and a sticker explicitly warn not to use a plastic hose. Apologies, I posted hastily.
I managed to disconnect the washing machine at the wall rather than the washing machine’s rear.
The end of the dryer’s existing plastic hose was slightly squished to fit into the hole in the wall. The hole is a plastic pipe that’s covered on the outside with a metal grid, which is covered with plastic grilles.
The instruction booklet says the hose can be connected to the wall using a wall mounting kit (not supplied) using one of two supplied jubilee clips (only one jubilee actually supplied). Given how close the hole is to the corner of the wall, I don’t think there’s room for the plate of the duct connector or the duct connector itself.
Is it OK to slightly squish the new hose into the hole, just as the previous hose was, to make it fit and feed it right through the hole to the outside? The diameter of the hoses and hole are the same.
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”height”:”3456″,”width”:”4608″,”src”:”https://i.ibb.co/JkyzSbg/IMG-20210628-103438.jpg”}[/IMG2][IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”height”:”3456″,”width”:”4608″,”src”:”https://i.ibb.co/Lgh0W3G/IMG-20210628-100612.jpg”}[/IMG2][IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”height”:”3456″,”width”:”4608″,”src”:”https://i.ibb.co/Tcw8xNZ/IMG-20210628-100629.jpg”}[/IMG2]
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”src”:”https://i.ibb.co/JQ5p0t5/IMG-20210628-100831.jpg”}[/IMG2]I’m reporting back to confirm that the replacement dryer was delivered last Monday, so that’s 2 weeks since it was ordered or 3 weeks since I registered the recall. Contrary to my initial concern, the recall process was very prompt.
I checked the link this morning and the free replacement option was back in stock. I’ve ordered it.
Your replacement dryer will be delivered in the next 21 days.
Includes delivery, collection of your affected dryer, connection of your new dryer, and 12 months warranty.
Your appliance will be delivered by a third party logistics company which is based in ROI and who are acting on our behalf.
kaibart wrote:Well I find that very odd as the factory where they make them have stock for sale see the picture
Not sure what to make of it.
Whirlpool claim the other free option, the condenser, is also out of stock but the two non-free options are in stock.
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”height”:”737″,”width”:”614″,”src”:”https://i.ibb.co/xHyP1Fn/hotpointtumbledryer-recalloptions.png”}[/IMG2]
don wrote:All but a couple of top end dryers are out of stock of the 43 models they usually carry. Your dryer like most others are delivery not known as you can see from the screenshot.
Most manufacturers are not placing dryers as life essential appliances so they come last in the production queue. Cooking and refrigeration are first followed by washing machines, dryers and dishwashers. It’s not just our industry that is struggling after the pandemic. Building trades are really struggling as are retailers and DIY chains.
As you are wanting the replacement I’m afraid like others you will have to play the waiting game.
Don
Thanks for the context regarding the state and priority of production.
These are the models on offer. The free options are out of stock. The non-free options are in stock.
I wonder if they’ll soon run out of the non-free options too.
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”height”:”737″,”width”:”614″,”src”:”https://i.ibb.co/xHyP1Fn/hotpointtumbledryer-recalloptions.png”}[/IMG2]
don wrote:I can check as I have access 😉 which model numbers are we talking about?
Don
Thanks. The model number is FETV60CP.
I’m based in the Republic of Ireland though it’s Hotpoint UK who I’ve been speaking with and who are facilitating the recall.
Full specifications:
FETV60CP
Hotpoint Dryers 6kg Vented White
Colour: White
Dimensions (mm): 595 (W) x 850 (H) x 562 (D)
Technology : Air-vented
Capacity (kg) : 6
Energy Class : Ckaibart wrote:They must have stock of the model you want do a Google search for the model they are offering if it is available online then they do have stock
Google search indicates the model is available in the UK in Argos and numerous other stores listed by Price Spy.
- https://www.argos.co.uk/product/9203846
- https://pricespy.co.uk/home-garden/white-goods/laundry-care/tumble-dryers/hotpoint-fetv60cp-white–p2729734
It’s also available in the Republic of Ireland, which is where I’m based.
- https://www.seanhennessy.ie/index.php?_route_=hotpoint-first-edition-fetv60cp-vented-tumble-dryer-white
- https://www.itrolley.ie/product/hotpoint-fetv60cp-6kg-freestanding-vented-tumble-dryer-polar-white/
- https://www.armaghelectrical.com/laundry/tumble-dryers/vented-tumble-dryers/hotpoint-first-edition-fetv60cp-tumble-dryer
Here is a picture from the inside of my dryer’s drum. It doesn’t appear to have a rivet as located in the picture you’ve provided me.
[IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”src”:”https://i.ibb.co/nkD7brY/IMG-20210506-125814.jpg”}[/IMG2]
I contacted them again and spoke with a different representative. She said the year is 2007/2017 (which I already knew) but doesn’t know which one and that I have to contact the seller to find out.
If they do that again contact their customer relations dept.
That’s the department I’ve been contacting.
I contacted them yesterday. The representative said he can’t assist me unless I provide him the year. I asked if he can determine the year from the model and serial number and he said no.
How do I determine the year using the model and serial number?
I’ve clicked:
No, I bought my dryer brand new before January 1st, 2016
Next, no green dots on dryer so I clicked:
I confirm my dryer DOES NOT have a green dot sticker
It then says:
If you purchased your dryer brand new after January 1st 2016 then your dryer is not affected by this issue and no further action is required.
Please enter the full model number (without spaces). The model number will contain at least one letter and can be found on the tag located either on the back of the dryer door or in the recess of the dryer door.
After entering my model and serial numbers it says:
We are sorry to let you know that unfortunately your dryer is one of the models that is affected by this recall.
Does that mean the manufacture year is 2007?
I’m trying to determine the manufacture year to determine if a recall is necessary. No, it’s not modified (yet).
At the link you provided, I’m asked if the product was manufactured before or after September 2015 to determine if a recall is necessary.
Year of purchase
Dryers manufactured after September 2015 are not affected by this issue.If you purchased your dryer brand new after January 1st 2016 then your dryer is not affected by this issue and no further action is required. Your dryer already contains the modification that has been verified by the UK regulator to improve its safety and performance.
