[Damag]

I have received the following confirmation from Bosch :

‘I can confirm the available additional programmes via Home Connect advised are correct for the UK.’

So the programmes available to download from the app in the UK are Hygiene, Towels, Shirts and Down.

Hopefully this will be of use to other prospective purchasers.

[Damag]

Thanks for taking the time to look into this Don, it is much appreciated.

I downloaded the app and registered in an attempt to cheat too [IMG2=JSON]{“data-align”:”none”,”data-size”:”full”,”src”:”https://www.ukwhitegoods.co.uk/forums/core/core/images/smilies/icon_lol.gif”}[/IMG2] but didn’t get as far as you. It is very frustrating that until you have purchased the machine and have it delivered there is no way of identifying what is available or, more importantly, not available on the app. I suppose this information would show this type of app to be less than they are cracked up to be and no longer a selling point. I have no real interest in the app apart from the additional programs it can make available that are not on the machine already.

I’ll go back to Bosch and ask them to confirm that the app programmes they have given me are specifically available in the UK for this machine bearing in mind their very small print disclaimer on the Home Connect guide. I’ll post when they eventually get back to me…

[Damag]

Many thanks Dave, that makes sense. I couldn’t see how the front part of the cabinet could be removed without everything collapsing :o.

Could you clarify the following for me:

1. The drum comes out with the weights still attached as they are not accessible for removal?
2. If the spider is damaged, is it game over as there is no replacement available?
3. In the event that all is well with the spider are the following parts the ones I need in addition to the bearings and the grease:
https://shop.ukwhitegoods.co.uk/1240159036-zanussi-other-washer-washer-dryer-tub-seal
https://shop.ukwhitegoods.co.uk/zn0803-aeg-zanussi-other-washing-machine-drive-belt?

Thanks again

[Damag]

I have used the grill with no tripping since the oven started tripping. I don’t use the conventional oven setting but will try it to see what happens and report back.
Thanks so far.

[Damag]

Thanks Electrofix, that image of the element is the clearest I have seen, I can now see the ‘pins’ are threaded and that my hope of an easy peasy element changeover has evaporated and I will need to pull the oven out of its housing to access the back.
So from my description of the problem, you think that the fan oven element is the problem and needs replacing?

[Author]

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