[jonokimber]

Re: Zanussi TD4113W tumble dryer making loud low rumbling no

They sound like wise words, thanks again all. So good so far anyway and we use it most days. Happy Christmas to anyone who celebrates it. 🙂

[jonokimber]

Re: Zanussi TD4113W tumble dryer making loud low rumbling no

Pleased to report that having taken the motor, pulley and fan stuff all out and apart I couldn’t really find anything wrong so I put it all back together and now it doesnt make the horrible noise. In fact I agree with my wife that it has never been as quiet as it is now!

I’m slightly concerned that whatever was wrong may creep back but for now its all good.

There were two questionable things I noticed. One is the way the motor is held in the removable rotating cradles. The ‘bearing’ surface of these left quite a lot of slop.

The second was that the fan was mounted onto the motor shaft so that it appeared slightly tilted and maybe just maybe it was rubbing on something.

Anyway, I took some photos. Learnt a lot and now have a quiet tumble dryer.

Thanks for the help and advice, exactly why I came and very happy.

[jonokimber]

Re: Zanussi TD4113W tumble dryer making loud low rumbling no

Thanks Martin. You seem very confident and given the number of posts you’ve made i’m inclined to believe you!

I checked the spares store on here and it doesnt look like a spare is available on this site. Any ideas where i can get a spare from?

Also, any advice or comments about replacement? How hard would you rate it as a diy job? I’m a pretty practical degree qualified mechanical engineer so i’ve got a little bit of nouse but obviously i’m not up to speed on all the little bits of skill and knowledge required for this type of job.

Many thanks

Jon

[jonokimber]

Re: Deawoo Fridge Freezer, whiny wheezing noise and slight l

Hi, yes it is the insulation that is damp, at the bottom of one of the big loops it takes. It comes out, goies down, up and then down again. This pipe is insulated with the grey foamy insulation and sits behind the main black grille / radiator.

The noise doesn’t sound like a mechanical nosie to me, its more of a ‘pressure release noise’ like something blowing off, a bit like when you resrict the air coming form the neck of a balloon, only a bit lower in pitch.

Thanks

Jon

[jonokimber]

Re: WMS38 (Hotpoint) – Blocked powder downpipe?

Thank you Mr Suede Head, just the job.

Was a bit more involved than your two lined suggestion but in essence this was the fix for my problem.

I do enjoy a good challenge, with the correct tools (security bit to get the lid off) and all done in an hour or so, after dinner.

To cut to the chase there was a ladies sock that managed to get itself between the drum and the tub and then it wedged itself in the outlet of the water inlet.

I couldn’t get the pipe right off the tub as the retaining clip was pointing the wrong way and i didnt fancy taking the door seal off. What i did was to stick a finger down the pipe whilst squashing it down and i just manged to get my finger round the bend and work enough of the unknown blockage towards the opening of the pipe. Eventually i got it within reach of a pair of long nose pliers and fished out one of my wifes favourite socks, all torn up!

So, there is a load of nappies on again and we don’t now need a new washing machine!

My wife is actually quite hacked off as a favourite sock has been destroyed and she was quite looking forward to a new machine!!!

I am revelling in the afterglow of a job well done, thanks to another online community effort for which I thank you very much.

Thanks again

Jon

[jonokimber]

Re: hotpoint WMS38 bearing change required?

Thanks for the replies fellas, i’m not meaning to be too disparaging to the engineers. Ive just had a conversation with a friend and we both agreed they (you) have too much work to get through in a day and its easy to just come back if something goes wrong. Obviously in my case something did go wrong. maybe it was preventable, maybe not, but now im left without a washing machine for what will be approaching 5 weeks since it was semi butchered.

The fact that i may have been told lies about the stock or that if the correct amount of time had been allocated makes me worry all the more.

Can I reasonably expect to get some discount as compensation? Just how long can it go on before i demand something be done, like a loan machine?

Just how long will they let me mucj them around when it comes to payment? After all, we dont have a written agreement yet, the work might not be satisfactory, especially if something gets scratched or prevents me from signing the job off? I wonder?

Jono

[jonokimber]

Re: hotpoint WMS38 bearing change required?

Well, here’s the latest in this saga..

I got round to calling for an engineer, thought it best to let the experts do it, just in case there were other problems that might have caused me grief if i tried to do it myself.

Apologies if anyone knows these engineers but two animals duly arrived at my house and proceeded to rip the washing machine apart to get to the drum. There was quite a lot of water on the laminate floor which they didn’t wipe up when i gave them a towel. There were clips flying everywhere, cable ties all over the place etc. Anyway, they finally got the drum assembly out and went outside to tease the inner drum from the outer.

Of course the method for this was to use a large hammer to hit the end of the shaft. Eventually it came out, but only after a struggle and they almost gave up. This is where the problems started though as they had whacked the shaft so much they had knackered the tapped thread which holds the pulley in place. No worries, we’ll drill out the top few threads said one of the animals. Ten minutes later it was truly knackered and i expect they were glad to get out of my house onto their next callout.

So, at the end of the day i now have bits of washing machine in my garage, shed and kitchen. I am waiting for a new part to come in to the UK i believe, but its been weeks already.

I have some general questions if anyone fancies answering or commenting..

1. Is it not terrible management for a service company to not have spares available, if not immediately but within a few days? It will have been 14 working days before the part is even in UK stock which is when i’ll get a call to arrange the next visit, which will probably be another 10 days or so.

2. Is it common practice for engineers to smack the hell out of everything? As a mechanical engineer i felt compelled to watch the ensuing nightmare yet wanted to turn away. Do engineers not get taught standard fitting principles? How about protecting the thread from the hammer, or maybe even tapping out a new thread if you knacker the old one?

3. These guys have effectively cost Indesit more money by needlessly breaking more parts, requiring another callout and ruining another day for me where i’ll need to be at home again. More speed less haste i feel.

4. Is there anything I can do or demand to get the part quicker? I actually have a dishwasher callout due next Monday (Indesit warranty repair). The engineer booked for that is the engineer booked for the washing machine when the part finally arrives. Wouldn’t it be great if the two could be fixed together? I only have to spend one day at home, and he only has to come out once, or is that too simple a concept?

Thanks for reading, glad i got my rant out of the way, i’m stil very angry though. Complete ineptitude from all involved in my opinion.

Jono

[jonokimber]

Re: hotpoint WMS38 bearing change required?

Great fast response, thanks.

I’ll wait to see if my dishwasher fault has been remedied for more than a few washes and maybe take the plunge with this problem instead! Funnily enough just been to town, chatted to a mortgage advisor and worked out i can save £70 a month if i remortgage with the same terms and conditions, so, the lomg and the short of it is, i might be able to afford these repairs and get married after all!

THANKS FOR THE ADVICE ONCE AGAIN, TOP WEB SITE / FORUM.
😀
Jon

[jonokimber]

Re: Indesit D41, A01, single light flash, draining advice ne

😀 Dishwasher…

Unplugged it, turned the water supply off in case i snagged the pipe, pulled it out, tilted it back onto towels, up to about 60 degrees backwards in total. Water did indeed flow from the lowest fold of metal framework, pretty much in each corner. I waited for it to stop, probably got a half to about 1 pint, hard to tell as it was in the towel. I waited about 1 minute before righting it again.

Then i put it back, dilly dallied wth the towel, cleaned the floor etc. After that I tried the main cycle again, and hey presto all seemed well until it beeped continously and didnt seem to be doing much. Doh! Brain ache, forgot to turn the water back on! Did that, and its now washing a full cycle with no probs so far.

I guess i’ll just have to see how bad the problem is, i.e how long it takes to trip out again. Thanks for all the advice anyway.

😥 Dyson…

I have already received a new ‘cyclone’ unit from Dyson based upon my previous phone calls with them, back when it was in its 2 year warranty. I also have the ability to take the thing right apart and blow it out with compressed air at my office (factory workshop).

So, I have managed to take the whole unit to pieces, apart from the motor housing as my torx bit wouldn’t fit down the recessed screw hole. I blew out as much as possible at home (using my nail gun compressor attachment) and then reassembled.

Result was, it sucked like mad, in fact, it sucked like new, but again, only for 10 mins before cutting out. 🙁 So, it seems i have cleaned it well enough to be sucking fine, but it is still overheating. This could mean permanent damage to the motor, or the thermocouple is knacked? Any ideas anyone? Is it worth me spending 40 odd quid on a new motor (is this def the problem?) or shall i bite the bullet and get a new one?

Cheers again, in advance for any replies…

Jon Kimber

[jonokimber]

Re: hotpoint WMS38 bearing change required?

Many thanks for the reply. I have checked the ‘bumpf’ that came with the washing machine and indeed, a 5 year parts guarantee.

How can i be sure its just the standard call out charge i’m going to pay, i.e how will the engineer know to bring the right parts with him etc? I’ve also read of some horrible horror stories on this forum (maybe unfairly publicised as people are less likely to write about a good experience).

Will I even get an engineer out if the washing machine is in fact still working, which it is, all be it a bit rougher than usual.

TIA – Jon

[Author]

Posts