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And again they call me chasing reports after I’ve already told them that they’re on stop. As I was saying to Dave earlier though, there was no surprise in the voice at all it appeared as if it was a routine thing that they were on stop.
Which makes me think a bit.
K.
Dave told me this morning before they sent him out to see his public that Shaun McKinney has left NESN!
Since he was on holiday last week I guess he just decided to go and not return, all good stuff.
K.
Del wrote:Our average phone bills whilst working for Merloni was £900
per quarter between B.T. & Vodaphone this has now reduced to £440.Here’s a question I always pose to a manufacturer or a WP though, how many calls do I have to do in real terms of profit to make up that difference doing your work? 😉
Silence or a bit of waffle is the normal reply you get.
K.
Flipper wrote:Billing who the customer or the manu/network that has passed the call ?
The manufacturer or network primarily, but this chap also just added it to charge call’s bills too.
K.
Dave has the up to date copy as I managed to delete my copy (Dave can you mail one to me too tomorrow please 😉 ) as I managed to zap my Shuttle whilst repairing a fault in the shutdown. 😕
Pleased I was not, but at least it happened on a bank holiday so it didn’t really affect too much.
K.
Well they got into it today, they called me twice looking for job updates and emailed me three times and on every occasion were told that once they paid the bill they’d get the answers.
We’ll see how it goes but I expect a nasty letter threatening legal action in the next few days at the behest of our friend JT.
Sod ’em!
K.
Legally, yes you have to pay the account for goods bought whether you are reimbursed or not, unless it was a contra deal of sorts.
But willingness to pay and ability to pay are two entirely different things and I very much doubt, based on the margins and state of most agents in general, that they will be able to pay the debt. Ergo a lot of agents may well go to the wall rather than pay up leaving Electrue with a potentially massive hole!
Not a happy situation for anyone.
K.
TBH Mark I don’t know that they have that long and not from the people in this forum (the war room that is) or the people outwith it as the there is a general discontent out there over them. I’ve more or less resigned myself to the fact that I’ve probably lost the money that they owe me and it will sting a bit for a while, but I’ll get by.
It must be a REAL problem for Electrue though as if NESN do fold then it could well be “night, night Sooty” for the lion’s share of their network in one fell swoop. And they cannot legally (IIRC) pay the agents directly for work carried out through NESN so they could lose out big time in this as well as no bugger will pay them for spares but they’ll still have to pay out on the work to the reciever basically taking a double hit even if it is only in the short term. So not only is NESN in danger and their agents but Electrue as well could well have a fair old bit of exposure in this. Of course, as ever, DSG will sail out without losing a penny!
Hence the extreme danger I keep banging on about in all this!
The amazing thing is that there are people out there that don’t see, or don’t want to see the writing on the wall yet.
K.
Here’s part of a copy from an email sent to me about our friends in Stoke last night, I’m waiting on the response to the reply I sent but I think that’s another one that will be putting them on stop very soon. 😕
K.
Things are very much as before, by coincidence we had a visit today from one of their computer geeks trying to teach us how the system works (and by default why we were not getting paid on time) After only giving us 20 minutes notice of the visit (she got lost and needed directions) she slung her hook after 30 minutes because she couldn’t answer the questions fired at her. Had to go back to HQ to clarify things. Strangely, we had another bod about a month ago who had to do the same. To be honest our biggest problem classically occured last week. We didnt get paid enough to cover our electrue bill and me being arsey decided that we wouldnt pay them until NESN cleared things. Next we know we’re on stop with electrue, which of course then meant we couldn’t do NESN work. NESNs then on phone wanting to know why we aren’t doing the work. If I have any thoughts about them, I would say that they’ve lost so many good staff and the company has taken on so much work with inexperienced people, that they just aren’t able to cope.
You have no idea how this thread made me laugh!
First of all JP getting slagged for being given the bump, which is of course no problem to put right just give me some text and I’ll splatter it all over the front of the website that you resigned from the post. If it’s an official statement from you there’s sod all that they can do about it.
Next Mark as whitegoods director for NESN, i can just see the conflicts in the boardroom now! 😆
Heh, maybe Ishould apply as well and see if we can have the first teddy launched into outer space from Stoke? 😉
K.
All of which will just serve to fuel discontent with NESN as soon as it goes public, and it will soon enough as if you guys know about it now then someone with a big gob will know soon.
And yes, there is someone else to get pisssed….me! 😀
K.
TBH Electrue don’t have a choice in it now!
*IF* they are contracted to supply service for Coverplan and, knowing DSG as I do, I suspect that they will be, then they have no option but to provide service or they pick up the tab for the costs which I certainly would think will be horrendous. The clue in that is the points mooted about NESN having to pick up the tab for replacement appliances under the six-week rule, if that is correct you’ll probably find that Electrue only shifted the liability from themselves to NESN. But here’s the point of it, details aside, Coverplan/DSG do not want to take the risks that they as an insurer should do, they pass the liabilities or as much as they possibly can to a third party. That has always been the way they’ve worked since the 70’s and they’re still at it today, good business practise from their point of view, shite for us poor mugs that pick up the tab.
So, the only way that I can see Electrue extracting themselves from this is to ride the storm until they can back off a bit, or they may see volume as the answer, but it’s not quite simply. As Mark has often pointed out, if you’re not making money at the work then it’s not worth doing it. It will be very interesting to see what happens over the coming weeks though.
K.
