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Re: Service Force Bournemouth
I didn’t suss that this was in here!
Basically, a lot of the bigger manufacturers are screwed every way from Sunday.
They can’t replace agents, there’s nobody to take on the volumes and, nobody in their right mind would invest into service like that now, you’d need to be criminally insane to do that.
So, threat of getting rid of them outside of London, hollow.
If they go bust, like this, they’re screwed again due to the “nobody to take on the volumes” so what they’ve been doing is carving it up among what they can cobble together or, in a number of cases, *forcing* the adjacent agent to take it on. Normally proceeded or interjected with the threat of pulling the work if they don’t which, is a hollow threat again.
If a few key agents for WP have issues, they’re fooked.
If Respond falls over, Lux is fooked.
Take out anything from 3-12 agents in almost any other “network” (I seriously hate that term) and they’re fooked also.
The reality is, there just isn’t the bodies on the ground to do it.
Knowing that, you can perhaps understand why Whirlpool/Hotpoint/Indesit are so royally screwed with this recall. There simply is not the capacity to do it across all as they all run to the wire with no spare capacity whatsoever, the reverse is almost always true.
Now, with this one going pop and you’re an employee, whatcha gonna do….
a. Go to Indesit and mend 10-15 dryers a day, four weeks paid holiday and so on?
b. Take a punt that whoever takes on the SF Agency will be any better or more secure than the last one proved to be?
c. Sod it and get out?
d. Go to BG or whatever?
Bearing in mind, they’re now out of contract and have a statutory redundancy payout but, to maximise that, they want to be employed again PDQ, especially as they won’t have been paid this month.
I doubt very much they’ll be hanging about waiting on Lux deciding what to do.
K.
Re: Baumatic TD vent hose?
Yeah Jim, it’s just a White Knight with a new badge on it.
I’ll see if I can find the hose.
K.
Re: Electrolux EOC68000 door mechanism permanently locked
Do you know the PNC number as there’s multiple variants?
K.
Re: Whirlpool to do a recall on Hotpoint dryers
http://www.ukwhitegoods.co.uk/appliance … int-recall
http://www.ukwhitegoods.co.uk/appliance … -fire-risk
Just saying. 😉
K.
Re: Smeg Oven Hinges and runner – S1100MFX5
Came off Esploweb. But I found the numbers after you posted them Mark.
K.
Re: Whirlpool to do a recall on Hotpoint dryers
It’s all over the place this morning!
I think by the end of the week almost all local and nationals will have run the story and, I fully expect, that phone lines in Peterborough will be melting down.
We’re seeing increased traffic, probably due to this as usually happens when something like this kicks off. Which causes the site to slow on occasion but, not a lot I can do about it.
How the service side is going to cope who knows. I don’t imagine that they will TBH.
Then they’ll almost for sure get a kicking in the media for not being able to react fast enough, i.e. get bodies to sort them.
K.
Re: Service Force Bournemouth
It’s not that unusual Alex.
There’s several areas of the country that are in a similar position as, it seems, the days of the large service agents is pretty much over. Others have been caught in the same way and SF themselves a few times, as you say, Aberdeen is a good example and I believe there’s “issues” there at the moment.
Even if they wanted to employ they’ll struggle although I can’t see SF going down that road again in a hurry unless there is absolutely no other way.
K.
Re: Smeg Oven Hinges and runner – S1100MFX5
011090984.
Nil stock with Smeg Italy, AWS and CDSL. I can’t check Servevast but, I’ll let you guess what the chances are.
K.
Re: Service Force Bournemouth
I hadn’t heard Alex.
Is Respond not going to snap them up as well, they may as well as I think they’re going for the full set. 😉
It’s a shame but not really a shock, there’s a number of them that have dropped off in recent years and I still maintain that a large part of that harks back to what Lux did nigh on twenty years ago. But, in more recent times, just the way things are I expect with the rates eroded through the whole DAG thing, reduction of charge work and the poor warranty rates, it’s just sucked the life out of running a large service operation. Most are just clinging onto survival it seems.
When you look though, these days, where one has failed, there’s all too often not a single company about that can take it on though, certainly not the volumes for the likes of this in a built up area.
London, Birmingham and perhaps a few others you might have a chance but, for most of the UK, not a hope of finding cover to the degree required and certainly not quickly.
K.
Re: Whirlpool to do a recall on Hotpoint dryers
Rumour has it…
The rate for one lies about the £40-43 mark. But, that depends on who you ask and where the call is routed from.
Keep in mind before anyone thinks, ka-ching, that it’ll usually cost you between £27 and £33 to arrive at a door. Recalls will probably be on you. No access visits I wouldn’t think will be paid for and so on. And, it’s temporary work.
What the admin for it will be like, how much, no clue. But you need to consider that as well.
For some that’s not a lot more than minimum wage, if it is that.
If you think you can make a go of it though, fill yer boots as they say.
mk wrote:We do Belt & Bearing Kit,good clean out £92.80, inc parts,labour,vat. Average 4-5 a week no problem. Micheal
For perspective.
I have to think that the cost of the parts isn’t £50.
It is merely my own personal opinion but, those rates are warranty rates I’d expect for an ongoing contract with OOW for and some premium insurance or something thrown in to sweeten the pot. It’s not what I would expect for running about cleaning up someone else’s mess on short term work that’s a PITA to do.
But, like I say, that’s just my own personal opinion of it. I don’t think I’d be beating a path to it.
The chances of recruiting 200 engineers, after I’d stopped laughing… zero, none, not a hope in hell.
The only way that could be done is to train up squadrons of them and, any indie that does that just for this wants their head examined or, import them from elsewhere. But, even there’s shortages of engineers all over the place, I don’t see that’ll fly.
Training bods off the street to do just this is fine to a degree but, what happens as soon as they get an issue… rabbit in headlights spring to mind. Recall city.
Then there’s the small matter of what that’d cost.
They’d probably be cheaper to bump the rate £20 and get you lot to do them.
K.
Re: 2016 CONFERENCE
It’s because of all the file moving, on it though.
K.
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