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Re: Thermostat problem Hotpoint RL68/78
Unforunately I can’t contact this ‘friend’. It was a neighbour of my Mum’s and he works away a lot.
I don’t think Mum was too impressed that he said he knew what he was doing and now I’ve got all these ‘ice’ problems!!
Re: Thermostat problem Hotpoint RL68/78
Thanks.
The ice isn’t just a thin layer, it builds up over time to over 3 inches thick!!
It only started happening when the thermostat was changed, that’s why I was wondering if it was the wrong thermostat or something was got damaged when the thermostat was replaced.
Re: Thermostat problem Hotpoint RL68/78
Hiya,
The temperature is at 5 degrees and no it isn’t running continually.
The ice builds up all over the back panel. There are no droplets of water, it just freezes up.
The door seal appears to be ok.
Re: Hotpoint won’t take fridge back!
Thanks guys – I went down the customer satisfaction route in the end.
I first of all went down the proper channels of speaking to Argos direct and they said their hands were tied as Hotpoint delviered the fridge direct and wouldn’t take it back becacause of the 30 day exemption guarantee.
After stressing I went and spoke to the manager at my local Argos who took pity on me and fought my cause. Things were still progressing slowly so I decided to just turn up on Argos’s doorstep with the fridge in the hope that as I had physically returned the product then they would refund me.
I had some tense moments whilst the staff phoned through to get an authorisation code but in the end they said yes. I’ve no idea how Argos are getting Hotpoint to collect the fridge though as they were still proving difficult.
