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Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
Unfortunately the dryer needs to be pushed under the worktop as far as it will go. The price you pay for living with a 600mm deep MFI kitchen units 🙁
Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
OK K, all seems reasonable to me. It was Siemens I was thinking of re the DAG insurance policy (I’ve looked at so many in the past few days they’re all starting to blend into each other!). Sorry to mislead on that one.
As for the buzzer, it’s something the others in the house like (as they always seem to be queing for a machine) but it annoys the hell out of me (the Bosh has a particularly grating mains buzzer), so I won’t miss it.
I’ve pretty much narrowed the list down now to the Siemens IQ300 and the ISE now. The ISE is winning favour as although the Siemens is cheaper and with a 5 yr warranty, I could well find myself in the same position as now once that’s up. So ISE’s in the lead at the moment. I just need to know if the vent’s going to work in its current position, as it would be a real pain to move. I found an installation guide for the Asko which suggests the T712 vent centres are at 105mm offset and 140mm from the floor. If that’s the case, marrying it up to my vent at 160mm offset and 60mm from the floor is going to cause some of the airflow to be blocked, depending how far back, and how adjustable, the machine connector is. As I say the Bosch connector is actually right under the machine with just a loose hose protuding from back though a large slot, so you get a plenty of leeway for the two connectors to be out of alignment even if the machine is pushed up right against the wall. Of course that’s normally something I would be able to check out quickly in a showroom! A photo of the dryer’s rear quarters would help immensely, especially if it had a ruler/tape showing scale (somehow that just sounds wrong!).
One thing I should make clear is that I really do appreciate you giving up your valuable time to answer these endless queries, and I absolutely do realise that there’s no way I could get anything like the reponse (if any at all) from another manufacturer. I hope you can accept my reasons for trying to ensure that there was real substance behind ISE’s claims, for something that is going to be a major purchase for me, and rest assured, so far it is working in your favour, no matter what my eventual decision might be!
Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
kwatt wrote:Hi,
The vent actual I’ve never been asked for, probably as the hole in the wall and the hole in the dryer very rarely line up anyway. 😕
There is a flexible vent hose included that simply connects to the dryer and vent, if it’s a couple inches out or whatever it’s never proved to be an issue. I wouldn’t think you’d have to start mucking about moving vents that’s for sure.
My concern is that as there is little space (~2″) behind the dryer, so a 4″ diameter concertina hose would partially block itself off if the dryer and vent connections were offset. The Bosch gets round this by having the dryer connection recessed into the dryer (and the hose coming out of an elongetd “slot”) so giving room for the hose to move around and be at an angle without construction. I need to be sure
kwatt wrote:
On the buzzer, I’m not entirely sure, again I’ve never been asked. I can’t recall mine buzzing when the program was completed. But, it’s not something I’ve looked at or, to be perfectly honest, much cared about. 😉A strange attitude. It quite clearly lists a buzzer as feature in your brochure. Regardless of whether you use it or not, surely as a director of ISE you should have an interest in ensuring that the brochure is correct?
kwatt wrote:
Yep, the ISE10 dryer is a full 24 hour delay as to differences with other specifications by other brands, I really don’t know, you’d have to ask the other brands.Again, this is somewhat surprising, from someone who was material in specifying the ISE machines to Asko? Surely it is in your interests to make it clear to potential customers what the differences are against other badged variants? (You spend much time doing this against other brands such as Miele)
kwatt wrote:
There is a legal obligation for cosmetic spares to be available for 6 years and functional for 8, pathetic isn’t it? The reality with the ISE10 machines is that spares are normally kept for a minimum of 12-15 on cosmetic parts (non-functional) and for 20-30 years on functional spares. However I should point out that we do still use some parts quite regularly on Asko produced machines that are 30 years or more in age.Reassuring, but if that’s the case, why not make that clear in the presales material? Your competitors do, and as you often like to point out, there’s more to service assurance than just statements about it being “insurance backed” (as Meile also are). So why hide your light under a bushel?
kwatt wrote:
If a machine is deemed to be BER then, under the insurance that we have on all registered machines, it would ordinarily be replaced with the equivalent current model assuming it’s not registered as a domestic and someone calls to find it on commercial premises or something silly like that. However with the relative low cost of spares it really is exceptional circumstances if that happens.As above. All the competitors I have looked at openly promote this provision as a benefit of their warranty. If your are to compete, why is this not stated in your marketing spiele?
Re: Siemens IQ-300 WT36V398GB dryer – country of manufacture
Great, thanks Penguin. Anyone got one in the flesh to confirm?
Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
Great, thanks!
Q1 – the book doesn’t give any indication of the position of the rear vent other than it’s at the rear left. My wall vent for the Bosch is centred at approx 60mm from the floor and 160mm from the LHS of the cabinet. It goes straight into an outside wall so isn’t easily moveable. The coupling on the Bosch is recessed well under the machine which allows hose considerable adjustment. Can this be done on the ISE or would
a) the duct need moving, or
b) the dryer moving forward to allow an adapter/shifter to be put in place?Q2 – I see the brochure mentions a buzzer but the handbook does not (just “End” on the display. Does it make a noise when finished?
Q3 – I can see that the ISE10 allows selectable 1-24 hr delays where the Maytag/Asko equivalents are fixed at 5 hours. Again, is this (and service agreements) the only difference between the models or are there other spec changes/ improvements?
Q4 – Regarding the warranty. How long do ISE (or Asko) commit to keep spares for each model, and what happens if a part becomes unavailable or the machine is deemed to be beyond economical repair? I can see no mention of this in the brochure or website.
Re: Value on a budget of £800
Well our Clasicxx was made in France and was definately at the budget end of their range when we bought it. Needless to say it is worn out (bearings shot and element gone) which is something I’m specifically trying to avoid with its replacement. Hence the interest in ISE.
Re: Value on a budget of £800
don wrote:
The ISE compares very well to the Bosch Classix range the real differences are a five year warranty and locally sourced after sales service.Eh? Surely you mean Logixx? I thought Bosch Classix was the non-German built, low budget (read short life) range, and ISE is touted here as the next best thing to Miele?
The Bosch and Siemens ranges are well known to be god quality in their price ranges.
That kind of takes brand worship to the limit 🙂
Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
Ok, that’s reassuring to know. The ISE model still costs in for me against as long as I can convince the treasurer and get confirmation I won;t have to move the hole in the wall 🙂
Is there any advantage to the condenser model over the vent, other it than not chucking all the heat outside?
What are the current lead times for orders- are they available ex-stock?Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
Thanks for the useful replies again.
I know you’re putting a postive spin on it, but half a dozen (or more) belt failures in the 1st 2 years since launch seems high to me, considering the average 22 years advertised service life, the low level sales (compared to other brands) and the assumption that most dryers will have been in service for much less than the full two years?
Combine that with the other reports of belt failures on Asko based machines and it looks to me that they may have a weak point which needs to be improved, especially given the price point and the claim that “Each component is designed to last at least 8000 cycles ”
Of all the half a dozen or so dryers I’ve had up to now, I’ve never had a belt fail, even on budget brands. It’s always been the bearings, motor or heater.
Not that it’s a real issue as long we can get it repaired quickly and for free, but given that the rest of the machine is supposedly over-engineered against failure, seems silly to skimp on the belt, when it already appears to be a point of failure even at this early stage in its life. Food for thought?
Out of interest, how much is a replacement belt, and how easy is it (timewise) to replace?
And is the ISE machine any different to the Asko/Maytag machines, apart from the badge and warranty/service arrangements?Re: Vented Tumble Dryer – ISE, Maytag, or Miele?
Sorry to hear you’re feeling under the weather K.
The main piece of info I was after was the installation plan which shows the required postioning of the rear vent connection – i.e. will the ISE be a slot-in replacement to the Bosch?Many of the Asko dryer T700 series reviews on ePinions.com are quite negative, some vociferously so, pointing to poor performance and reliability. Admittedly these are for slightly different US models, including condensers. There aren’t any reviews for the T712W (which seems to be the same as the ISE10). But I’m worried that some of the traits from its relatives (e.g snapping belts, poor parts availability) have carried over into the model ISE have chosen, esepcially whne it appears that Asko pulled out of the UK due to quaility and servicing issues. Maybe the ISE (and Maytag) operation is just to allow Asko to reenter the UK market under a different name with a UK managed sevice? Have ISE changed the Asko base spec at all or done anything different to the models which get such a slating on ePinions??
As far as returns go, somes stores will a take a machine back with no faults (or less 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} if not in “as new” resellable condition), and most online outlets offer a full refund if an appliance goes faulty within 28-45 days. Which all falls in line with normal SoGA and DSR expectations. Again. it’s not something ISE seem to be open about, which, given the high price and the fact that they cannot be inspected pre-purchase, seems surprising. After all, if the quality is as high as they claim, they should have nothing to fear from doing so?
Re: Fisher & Paykel versus the rest.
Can’t comment on the ovens but if my experience of the dishwashers is anything to go by I’d avoid F&P like the plague, both from a build quality and service support aspect.
Pretty much every experience we’ve had with our dishdrawer is echoed by the followup comments to KWatt’s review here:
http://www.ukwhitegoods.co.uk/modules.p … tent&id=40
