[Phaeton]

Thanks Dave, thought it would be, but nice to get the confirmation, Indesit BTW don’t think this is a design fault, and that it’s acceptable for it to fail in 4 years. Alan..

[Phaeton]

Does this look repairable, or has it gone too far, no point in buying a new bearing if it’s just going to fail again.

[Phaeton]

Sorry Dave I missed your question, yes, they sent an Engineer out a couple of few ago not quite sure what he did other than a brace across the back of the unit, but he had it stripped down for 30-45 minutes so I presume he did extra work inside, I ws working so didn’t watch him. Alan,

[Phaeton]

Thanks Dave, I agree with you for £4 I’ll go with the genuine part, although it’s supposed to come with a 10 year parts warranty & only 4 years old, I’m going to give the manufacturer a ring Monday, but I suspect it’s parts only so will have to pay for the labour which will be more than the part. Ridiculous design, the last dryer died in exactly the same way.

Alan..

[Phaeton]

Just to bring this up to date in case anybody else comes along with the same issue, I called UK Whitegoods on the 2nd Jan, forgot it was a BH in Scotland, even so the call was answered the gentleman asked me to email tech support which I did. Couple hours later I got a reply to say that bearings were in stock & they had created a new code on their system for the seal but they would have to order it in from France. Ordered all 3 parts & received them 7 days later, which considering they had to wait for their own delivery was very good.

All parts installed & we have a good washer again, £45 against £600+ for a compatible model

[Phaeton]

Thank you I’ll give the shop a ring in the morning.

[Phaeton]

Probably not good form to reply to your own posts, but I have found another couple of part numbers which appear to be the same item (unless you know better) FS8214X or L57A004A8, they appear to be available in Spain & Portugal but delivery is 2 weeks, hopefully I can get one in the UK quicker.

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