Hoover is a part of the Candy Group, in turn now owned by Haier that’s a huge worldwide group that spans multiple brands, the most common of which to be seen in the UK are Hoover, Candy, Rosieres and Baumatic now since Candy bought that in 2013/4 but on occasion we will also see Kelvinator and Ignis.

You can get more information on Candy and all the brands that it owns from this article on the website.

Like almost all these days Candy, Hoover, Rosieres and other group products will often require not only the model number but the production code that according to Candy now is the model number as per below. The model or name on the front of the machines is, for the purpose of identifying spare parts, virtually useless.

For the purposes of spare parts and, to be 100% accurate in finding them, that eight digit model number is what is required.

This from Hoover below shows where to find the rating plates very well and yes, for many built-in or integrated products the machine will need to be pulled out in order to get the information needed to locate spare parts.

Requesting Hoover Spare Parts

The best, fastest way to find out about Hoover spare parts is by email.

We know that some people are sceptical and perhaps don’t even like using email and would rather use the phone but, on the phone, we cannot send you images, links to parts and you can’t send us images of rating plates etc. So whilst it’s technically possible over the phone to get some parts, it is not as accurate, not as fast and not as convenient for you.

Email is just a better way.

Sending us an email to request parts or sending us an image of the rating plate of your appliance is simple, just click this link to do that or the email button to the right. Just let us know what product it is and what you need for it. We’ll do the rest from there for you or let you know what additional info is needed. We will get back to you quickly, always. Where we can we will offer any choices, compatible spare parts etc along with any advice we can give. It really is that simple.

Important Information

To get to the part number is the most important thing to be doing as, from that you can then cross reference, find any alternative parts and so on as well as ensuring the part you get is correct.

Keep in mind that many, many spare parts are about the same size, look the same but this does not in any way mean that you can fit any as the differences are often slight but, means that they are not interchangeable. So, following the path here from the model and serial number to get to the part number is the only way to ensure you get the correct spare part for your Hoover appliance.

There are often scores of versions of a single part, things can change and it can be very confusing, we’re here to help you through that and to prevent errors.

Guessing, using images alone and ordering because parts look like what you need, trying to measure things are by far and away the most common reasons that people get parts wrong. Please don’t do this as it’s hassle and cost you don’t want or need, it’s better to take the time and do it right the first time than try to fix it later.

All the more so as Hoover will regularly change some parts meaning that they may not look exactly the same as the original part so it is vital to follow the path as explained or, you run the risk of ordering incorrect parts and, we don’t want that so please check and/or ask if you’re even slightly unsure.