Pattern Heaters: A cautionary tale :(

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  • #26274
    Martin
    Participant

    The temptation to fit cheap ‘pattern’ heaters is such that many (like me :rolls:) can fall foul of the sub-standard so called ‘equivalents’ that many wholesalers provide. 🙁

    It is worth pointing out the down-side. For example :- a Bosch element (Genuine part No = 265961) Go on Connect and the genuine is £37 + VAT or the pattern (so called) equivalent ELE9044 is only £18 + VAT. 😀

    Unfortunately the pattern (whilst looking every bit the part needed) is far from being a suitable replacement. Fit one and all seems fine, it works, job done! But walk away at your peril because the first time the customer uses the machine, it fills with water and then , the heater pops out dumping all the water, and loads loads more, all over the kitchen floor into the lounge and the hallway, floods everywhere!!!!! 😯 😯

    So what may have been a quick £70 job for me has in fact turned into a £1,000 plus friggin’ nightmare of public liability insurance claims and all the bad feeling and ill-will that goes with it. So far, whilst my insurance will cover all the potential costs involved, it has cost me over £200 in time, materials and excess insurance charges. I am well and truly not happy! 👿

    The lesson I have learned here is: Do NOT buy pattern (so called “equivalent”) elements from Connect Distribution Services Limited no matter how strong the temptation. As they are sub-standard, don’t work, don’t fit. JUST DON’T GO THERE, DON’T DO IT!!!! 😉

    Note to C.D.S.L ( I will be contacting you shortly over this problem and will be claiming compensation) 👿

    Yours truly

    Pi**ed off 👿

    #209465
    goosegreen
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    Martin, Very sorry to hear of your problem but you are not alone i am sure, Once fitted a Connect pattern element to a bosch oven and as soon as I turned it on to test it got an almighty bang and flash from the oven. Took the company fuse out and I had to hang around for 2 hrs waiting for the lecy guy to come and replace It. As I have stated in previous post I avoid pattern elements like the plague. All the best with this one, let us know how Connect react

    Goose

    #209466
    timdowning
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    What a nightmare. Last year i had two leaks caused by connect universal fill hoses. These are the only two claims i have had in twelve years.

    I never pursued this with connect as how do you prove you fitted the part correctly???

    Hope Connect react suitably in your favour!

    #209467
    petalpop
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    sorry to go the other way with this but i fit pattern elements to cookers and washing machines and have never had a problem

    #209468
    goosegreen
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    Tim, What the problem with the fill hoses? as I nearly had a major disaster with one I had fitted.

    #209469
    timdowning
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    Both hoses sprung a small leak after a few weeks. I do remember someone saying some time back they had an uncrimped hose. Mine were crimped. but i think the washer was inadequate.

    #209470
    goosegreen
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    Tim, It was me who posted about the hose not being crimped. Seems to be a one off, But thanks for the reply.


    Goose

    #209471
    wilf
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    had this a few years ago bosch “genuine “element from wash vac (yes that long ago) replacement leaked as well or it would have but a good tug proved that even though it was tight I could pull it out. as I had thrown away the original I had nothing to compare with. howeaver the next element again genuine was different the rubber had a shoulder on it and could not be budged. everyone denied everything but I got the distinct impression that the problem WAS known about and was PROBERBLY dodgy imported stock. apparantly the automotive and aerospace industry is plagued with fake spares. was this a similar case? I dont know. I dont think that any of the supplier would allow poor quality product to be sold on purpose but the ammount of stock shifted and the ammount of hands passed through could be an open oppitunity for the less than honest.

    wilf

    #209472
    suedehead1
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    i had the same with a bosch element from washvac, tightened up the nut nice and tight gave the element a tug it came away in my hand.
    when compared to the original there was a much smaller rubber flange on the new one which was supposed to be genuine.

    #209473
    Martin
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    wilf wrote:genuine was different the rubber had a shoulder on it and could not be budged.

    That’s exactly the problem here Wilf. The genuine element has a rubber gasket with a raised flange (shoulder) so it cannot be compressed into the oval heater plate. The cheap and nasty pattern ones (no only supplied by Connect, I’ve since discovered 😉 ) have no flange on them. On tightening the nut, the pressure plate squashes the rubber into the oval heater plate rather than allowing it to swell and compress against the tub aperture. Once the machine fills, the water lubricates the rubber and OUT SHE POPS….!!! 😯 😯 😯

    http://img444.imageshack.us/img444/2984/heaters1yg8.jpg
    UNCOMPRESSED
    http://img134.imageshack.us/img134/9672/heaters2bj9.jpg

    WITH PRESSURE PLATE TIGHTENED

    #209474
    suedehead1
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    what a wonderful explanation martin

    #209475
    effzedarr
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    Getting back to these heaters ,but is it me or are they getting harder to get out than the ones of yester year? Had one on a HTPT W/Dryer last week it was a sod to come out, talk about scraped knuckles!

    #209476
    squadman
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    I have also thought that some of the elements are reluctant to remove especially some of the Hotpoints.

    #209477
    eastlmark
    Moderator

    Re: Pattern Heaters: A cautionary tale 🙁

    You guys obviously dont remember the old Zanussi SL heaters, Absolute pigs and would slit your wrist on the back panel opening at the same time. I think newer machines are easier to remove heaters, its just the plastic drum construction allows little scope for leaverage.

    #209478
    Goatboy
    Participant

    Re: Pattern Heaters: A cautionary tale 🙁

    Any word on this from Electrue yet, Martin? 😕

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