Masterpart Again.

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  • #54149
    iadom
    Moderator

    Now they really are taking the P*** 😆

    Just taken delivery of two parts. A Hoover motor priced at £64.99 and a Lux 1240117109 small plastic decor plate, it covers the door handle on a Lux integrated W/D.
    That should be £1.95…it has been invoiced at £9999.99.

    Total invoice..£11826.35 😯 :rolls: 😯

    Somehow I don’t see myself paying that one. 😉


    Quickly rectified over the phone I might add. 8)

    Jim.

    #318582
    Martin
    Participant

    Re: Masterpart Again.

    iadom wrote:Quickly rectified over the phone I might add. 8)

    Did Brian sort the other problem you had Jim?

    #318583
    iadom
    Moderator

    Re: Masterpart Again.

    I have his number, going to try the suspect PCB in another machine to confirm that it is faulty first if I can.

    #318584
    Martin
    Participant

    Re: Masterpart Again.

    Oh OK, I thought you’d already confirmed it was duff after the generated excitement of the other thread. 😕 Never to worry…… Let us know the eventual outcome though. 🙂

    #318585
    iadom
    Moderator

    Re: Masterpart Again.

    You know me Martin, I like to make absolutely certain. 😉 🙂

    #318586
    Jonah
    Participant

    Re: Masterpart Again.

    Just received a part today thats been on backorder so long that the job was cancelled in Sept 09 !!!

    I had cancelled the parts on backorder as well with Masterpart when job was closed, phone call tomorrow to our friends down there 😯

    #318587
    spimps
    Participant

    Re: Masterpart Again.

    Ordered genuine 6224745 fan oven elements and rec’d them with no part number at all and not bagged absolutely no id on them ,not sure if they are genuine or not.They told me that Hotpoint genuine are IRCA but these are EGO make 😕 😕 .
    They offered to take them back but haven’t fully answered my questions re the parts.
    I know all manufactures fluctuate from one supplier to another but would have though some defining ID would be on the part.

    #318588
    iadom
    Moderator

    Re: Masterpart Again.

    Well my slight ‘overcharging’ problem was swiftly resolved. 8)

    Jim.

    #318589
    iadom
    Moderator

    Re: Masterpart Again.

    However……………………………. 😆

    Todays invoice from Masterpart was a trifling £23,603.29. 😯

    Two Beko drum lifters priced at £19999.98 ex vat for the pair, a real bargain. :rotfl:

    The real trick will be to see if they can credit my account with the extra £23,495.28 without me paying them, can’t see that happening somehow. 8) 😀

    Jim.

    NB. All sorted out now. 🙂

    #318590
    Allsorts
    Participant

    Re: Masterpart Again.

    iadom wrote:

    Total invoice..£11826.35 😯 :rolls: 😯

    Somehow I don’t see myself paying that one. 😉

    Wonder if the Tax Man would let you claim against that one Jim 😀

    #318591
    Allsorts
    Participant

    Re: Masterpart Again.

    spimps wrote:Ordered genuine 6224745 fan oven elements and rec’d them with no part number at all and not bagged absolutely no id on them ,not sure if they are genuine or not.They told me that Hotpoint genuine are IRCA but these are EGO make 😕 😕 .
    They offered to take them back but haven’t fully answered my questions re the parts.
    I know all manufactures fluctuate from one supplier to another but would have though some defining ID would be on the part.


    I’ve never seen a Hotpoint original part that was not labelled in some way.

    George

    #318592
    Allsorts
    Participant

    Re: Masterpart Again.

    iadom wrote:However……………………………. 😆

    Todays invoice from Masterpart was a trifling £23,603.29. 😯

    Two Beko drum lifters priced at £19999.98 ex vat for the pair, a real bargain. :rotfl:

    The real trick will be to see if they can credit my account with the extra £23,495.28 without me paying them, can’t see that happening somehow. 8) 😀

    Jim.

    NB. All sorted out now. 🙂

    😀 Have some fun… Show the customer the invoice and then tell them you are going to give them a huge discount Jim 😀

    George

    #318593
    iadom
    Moderator

    Re: Masterpart Again.

    The upsetting things is I don’t even need these drum lifters, due to incorrect info on an official Beko tech bulletin I ordered these and found that the smaller ones were required. :rolls:

    Jim.

    #318594
    Twoten
    Participant

    Re: Masterpart Again.

    iadom wrote:The upsetting things is I don’t even need these drum lifters, due to incorrect info on an official Beko tech bulletin I ordered these and found that the smaller ones were required. :rolls:

    What’s Masterparts returns policy nowadays. If returning incorrectly ordered parts is 25{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} this will only cost you £9999.99 😆

    #318595
    Allsorts
    Participant

    Re: Masterpart Again.

    Twoten wrote:

    iadom wrote:
    The upsetting things is I don’t even need these drum lifters, due to incorrect info on an official Beko tech bulletin I ordered these and found that the smaller ones were required. :rolls:

    What’s Masterparts returns policy nowadays. If returning incorrectly ordered parts is 25{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} this will only cost you £9999.99 😆

    or how about getting a refund and then telling them to correct the price 😛

Viewing 15 posts - 1 through 15 (of 65 total)
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