Home › Forums › General Trade Forum › Masterpart Again.
- This topic has 64 replies, 24 voices, and was last updated 15 years, 11 months ago by
iadom.
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April 23, 2010 at 9:58 am #54149
iadom
ModeratorNow they really are taking the P*** 😆
Just taken delivery of two parts. A Hoover motor priced at £64.99 and a Lux 1240117109 small plastic decor plate, it covers the door handle on a Lux integrated W/D.
That should be £1.95…it has been invoiced at £9999.99.Total invoice..£11826.35 😯 :rolls: 😯
Somehow I don’t see myself paying that one. 😉
Quickly rectified over the phone I might add. 8)Jim.
April 23, 2010 at 10:10 am #318582Martin
ParticipantRe: Masterpart Again.
iadom wrote:Quickly rectified over the phone I might add. 8)
Did Brian sort the other problem you had Jim?
April 23, 2010 at 10:19 am #318583iadom
ModeratorRe: Masterpart Again.
I have his number, going to try the suspect PCB in another machine to confirm that it is faulty first if I can.
April 23, 2010 at 10:28 am #318584Martin
ParticipantRe: Masterpart Again.
Oh OK, I thought you’d already confirmed it was duff after the generated excitement of the other thread. 😕 Never to worry…… Let us know the eventual outcome though. 🙂
April 23, 2010 at 1:00 pm #318585iadom
ModeratorRe: Masterpart Again.
You know me Martin, I like to make absolutely certain. 😉 🙂
April 29, 2010 at 8:23 pm #318586Jonah
ParticipantRe: Masterpart Again.
Just received a part today thats been on backorder so long that the job was cancelled in Sept 09 !!!
I had cancelled the parts on backorder as well with Masterpart when job was closed, phone call tomorrow to our friends down there 😯
May 7, 2010 at 12:50 pm #318587spimps
ParticipantRe: Masterpart Again.
Ordered genuine 6224745 fan oven elements and rec’d them with no part number at all and not bagged absolutely no id on them ,not sure if they are genuine or not.They told me that Hotpoint genuine are IRCA but these are EGO make 😕 😕 .
They offered to take them back but haven’t fully answered my questions re the parts.
I know all manufactures fluctuate from one supplier to another but would have though some defining ID would be on the part.May 7, 2010 at 2:12 pm #318588iadom
ModeratorRe: Masterpart Again.
Well my slight ‘overcharging’ problem was swiftly resolved. 8)
Jim.
May 25, 2010 at 9:31 pm #318589iadom
ModeratorRe: Masterpart Again.
However……………………………. 😆
Todays invoice from Masterpart was a trifling £23,603.29. 😯
Two Beko drum lifters priced at £19999.98 ex vat for the pair, a real bargain. :rotfl:
The real trick will be to see if they can credit my account with the extra £23,495.28 without me paying them, can’t see that happening somehow. 8) 😀
Jim.
NB. All sorted out now. 🙂
May 25, 2010 at 9:37 pm #318590Allsorts
ParticipantRe: Masterpart Again.
iadom wrote:
Total invoice..£11826.35 😯 :rolls: 😯
Somehow I don’t see myself paying that one. 😉
Wonder if the Tax Man would let you claim against that one Jim 😀
May 25, 2010 at 9:40 pm #318591Allsorts
ParticipantRe: Masterpart Again.
spimps wrote:Ordered genuine 6224745 fan oven elements and rec’d them with no part number at all and not bagged absolutely no id on them ,not sure if they are genuine or not.They told me that Hotpoint genuine are IRCA but these are EGO make 😕 😕 .
They offered to take them back but haven’t fully answered my questions re the parts.
I know all manufactures fluctuate from one supplier to another but would have though some defining ID would be on the part.
I’ve never seen a Hotpoint original part that was not labelled in some way.George
May 25, 2010 at 9:42 pm #318592Allsorts
ParticipantRe: Masterpart Again.
iadom wrote:However……………………………. 😆
Todays invoice from Masterpart was a trifling £23,603.29. 😯
Two Beko drum lifters priced at £19999.98 ex vat for the pair, a real bargain. :rotfl:
The real trick will be to see if they can credit my account with the extra £23,495.28 without me paying them, can’t see that happening somehow. 8) 😀
Jim.
NB. All sorted out now. 🙂
😀 Have some fun… Show the customer the invoice and then tell them you are going to give them a huge discount Jim 😀
George
May 25, 2010 at 9:46 pm #318593iadom
ModeratorRe: Masterpart Again.
The upsetting things is I don’t even need these drum lifters, due to incorrect info on an official Beko tech bulletin I ordered these and found that the smaller ones were required. :rolls:
Jim.
May 26, 2010 at 5:36 am #318594Twoten
ParticipantRe: Masterpart Again.
iadom wrote:The upsetting things is I don’t even need these drum lifters, due to incorrect info on an official Beko tech bulletin I ordered these and found that the smaller ones were required. :rolls:
What’s Masterparts returns policy nowadays. If returning incorrectly ordered parts is 25{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} this will only cost you £9999.99 😆
May 26, 2010 at 6:50 am #318595Allsorts
ParticipantRe: Masterpart Again.
Twoten wrote:
iadom wrote:
The upsetting things is I don’t even need these drum lifters, due to incorrect info on an official Beko tech bulletin I ordered these and found that the smaller ones were required. :rolls:What’s Masterparts returns policy nowadays. If returning incorrectly ordered parts is 25{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} this will only cost you £9999.99 😆
or how about getting a refund and then telling them to correct the price 😛
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