bbc watchdog

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  • #332942
    odom
    Participant

    Re: bbc watchdog

    Martin wrote:On-line reviews? Not heard of that before and would welcome further info from you on that odom.

    Rogue Trader

    Reviews for Clive.

    I know clearly a lot of people don’t read them, but to anyone typing “Washing machine repairs in Abingdon” into Google these show right at the top of the page.

    #332943
    iadom
    Moderator

    Re: bbc watchdog

    Tidied the link up for you odom, it was going right off the screen. 🙂

    Jim.

    #332944
    odom
    Participant

    Cheers, thanks Jim. Never can quite get the hang of doing it neatly :).

    #332945
    iadom
    Moderator

    Re: bbc watchdog

    First copy the hyperlink then its,

    <a href="
    paste link
    ” target=”_blank” rel=”nofollow”>
    snappy short name for link

    “Thats the way to do it”….in my best Mr Punch voice. 😆

    Jim.

    #332946
    lee8
    Participant

    Re: bbc watchdog

    What is more scary than this guy is how many clients hand over cash to such a kanob.

    This Am I’ve done a recall after a large company with a G and a D in their name called and diagnosed a faulty pressure switch and chamber and possible PCB.

    The appliance leaks water from dispenser on final fill during rinse cycle.

    Took me 3 seconds to clean out the blocked conditioner tube :rolls:

    No further faults found with the appliance

    I get around 4-5 jobs a month to independently inspect professional engineers work who obviously have no idea how to repair the product their paid to repair.

    Its a lot more as well that don’t do Earth Loop and Insulation tests when it is their companies policy to test on every call, there is a huge amount of Double Insulated cooker hood entries on their paper work that are not double insulated and are earthed is a joke.

    Scary.

    #332947
    cornwell40
    Participant

    Re: bbc watchdog

    Terry Tangent strikes again :rolls:


    A missed opportunity for Watchdog(re H and S) but did anyone see Clivey take out the plug before he dived in.

    TC

    #332948
    suedehead1
    Participant

    Re: bbc watchdog

    just watched this guy on i player £65 call out, why didnt he just take the callout charge and leave without doing anything, which is exactly what my nearest competitor does.
    70 complaints against him with trading standards and they did nothing.
    i had a complaint 20 years ago, an old lady with a twin tub i never fixed it and i never took a penny off of her she phoned trading standards, 30 minutes later they phoned me.

    #332949
    Cras
    Participant

    Re: bbc watchdog

    exactly the same happened to me over ten years ago ordered an element for a stoves cooker that was on back order not in stock at stoves or anywhere else at the time ,customer rang after a week complaining that it just wasnt good enough ,i explained that she would just have to wait until it comes in or try somebody else if she wasnt happy ten mins later the phone rings a man from trading standards telling me i had entered into a contract with customer and had to complete the job otherwise they would consider prosecuting me :rolls: Never did go back to fit it and am still waiting for the prosecution :lol:…..toothless little hitler..

    #332950
    funkyboogy
    Participant

    Re: bbc watchdog

    its always the rip off merchants and rogues who get away with it , and the soft targets – legitimate co,s who strive to operate within the guideline that get shafted ,

    – make you wonder how much you could make in a week if you carried on like this guy ..

    suppose we are the same as the shafted legitimate british driver ..soft targets, tail light – 35 in 40 i could go on ..

    ahhh good britain

    #332951
    gandh1
    Participant

    Re: bbc watchdog

    2 things…

    abingdo? spelt wrongly twice on that website – really professional…

    and hes in oxton. emw electronics few mins right down the road from him, so £200 for pcb repair is ridiculous. I wonder how tony feels… ???

    #332952

    Re: bbc watchdog

    Eh? No I think he’s in Abingdon, which is somewhere in Oxfordshire. EMW is in Oxton Nottinghamshire.
    Certainly some rubbish wording on his site though. That’s probably why he has to charge so much; because few people are conned into calling him.
    Mike.

    #332953
    gandh1
    Participant

    Re: bbc watchdog

    appears am not with it tonight (again) i swear it said oxton somewhere tho….

    #332954
    Martin
    Participant

    Re: bbc watchdog

    Why not direct your feelings about this rogue trader directly to the rogue trader? 💡

    After all he does have a Yell.com sponsored web site and you can make your comments known to him right HERE!.

    I’m sure he would welcome a word or too from you. And any advice will no doubt be gratefully received, perhaps even give him chance to reflect on his business practices.

    #332955

    Re: bbc watchdog

    What? Hasn’t he got trade access here then?
    Mike.

    #332956
    Martin
    Participant

    Re: bbc watchdog

    Comments from my contact at Trading Standards : –

    Hampshire Trading Standards wrote:Hi Martin

    I can appreciate and entirely agree with your concerns about this kind of trader and the impact that they have on reputable businesses like yourself and, of course, on consumers. This is one of the very reasons that the Buy With Confidence scheme was set up, to help to distinguish reputable businesses from those that are not.

    I am unaware of this particular case and obviously could not comment on it. As you rightly realise, Watchdog is an entertainment programme and does not necessarily represent the whole story. The figure of 70 reports to Trading Standards may also be a little misleading as it would depend over what period of time, the nature of those reports and it is very possible that some of those would be duplicates, due to the way that information is recorded by Consumer Direct.

    Having said all that, this gentleman would clearly appear to be a problem and one that Oxfordshire Trading Standards are aware of.

    As you say, it is likely that most of the issues were civil law breaches, in which circumstances we do not have any powers to act, as generally we can only act where there has been a breach of criminal legislation. Civil law breaches must generally be pursued by the individual concerned, not necessarily a viable option for many vulnerable consumer sadly. However, we can only act within the powers granted to us, to do anything else would be ultra vires (outside of the law) and subject to legal challenge (not to mention claims for compensation). This is a decision of the legislators, not Trading Standards, as you will appreciate, we enforce the laws which are made by parliament.

    There have been some recent changes in legislation, namely the Consumer Protection from Unfair Trading Regulations 2008, which may make taking action against these types of businesses easier in the future, as it has created the general duty not to trade unfairly and cases are starting to be brought under this legislation by Trading Standards. However, as ever, this will always be dependent upon us being able to gather sufficient evidence, again something that can be a problem where the victims are vulnerable and unable to give statements and appear in court as witnesses.

    The Trading Standards Institute has lobbied for a number of years for a requirement for businesses to have a licence to trade which could be withdrawn, but this has never been taken up by government.

    I fear that in the current economic climate with all the cuts that have already commenced and more that are proposed, our ability to deal with these types of traders is likely to diminish rather than increase.

    From a Hampshire point of view, we have and will continue to take action against businesses who operate in this way and will continue to promote the Buy With Confidence scheme to the public and reputable businesses to contribute to marginalising these rogues.

    If you feel strongly that reputable businesses and Trading Standards should receive greater support from the government, I would suggest that you contact your MP and express your concerns.

    Regards
    Helen

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