golocal reactive

[SAMURI]

Re: golocal reactive

Another call again Today Friday

I told them I did not cover the area.

Lets see if that stops them phoning as they do not take no for an answer

😯

Bob

[RocketMan]

Re: golocal reactive

I think the news of this company has spread to the general public.

A quick search will reveal quite a lot.
http://www.cylex-uk.co.uk/company/go-lo … 68893.html

I know they’re not connected in anyway but they’re office is around the corner from Masterpart.

They must be getting some people to work for them because the reviews aren’t all bad.
Quote:

“No County Court Judgements have been issued against this company within the last six years.” Probably competitors posting lies

Unquote

errmm

[bagman]

Re: golocal reactive

I was looking at those reviews and one of the complaints was

‘Engineer answered phone on the job’ ..

What the hell?

I’m just gobsmacked by what some people will bitch about.

[RocketMan]

Re: golocal reactive

To be honest. I don’t answer the phone in a customers house. I think it’s impolite and really you’re there to fix their appliance – not to take calls. If it’s important and I need to take the call, I’ll ask to be excused and go outside. Each to your own but I’ve asked tradesmen to stock taking calls while their working in my house before and I’ll do it again. Maybe it’s the way I was dragged up….

However, I don’t think I would have wasted my time to sign up to website to bitch about it.

[DrDill]

Re: golocal reactive

I wouldnt answer a phone in someones house either,

Sent from my iPhone
http://www.kitchenkitsw.com

[bagman]

Re: golocal reactive

I’ve never had a single problem with it since mobiles have been in common use.
As a sole trader it would be suicidal not to answer the phone as 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time it’s a customer wanting a job done.

Maybe it’s just us northerners 😀

[Martin]

Re: golocal reactive

RocketMan wrote:To be honest. I don’t answer the phone in a customers house. I think it’s impolite and really you’re there to fix their appliance – not to take calls

This is well OFF TOPIC I know but how long does it take just to say “Can’t talk right now, will ring you back as soon as I can!”????? What is “impolite” in that for gods sake? :rolls:

[timdowning]

Re: golocal reactive

Nothing to do with upbringing, just necessity.

I would love to answer / return calls at my leisure, but nowadays a missed call is a lost job. Even those that leave a message only give you a few minutes if that.

I always make a point to explain why I have to answer it, the majority of customer understand.
It can be awkward mind when the phone is ringing of the hook between 8 & 9 on a Monday morning.

(Im a Southerner)

[funkyboogy]

Re: golocal reactive

just put the phone on silent – use a blue tooth , the customer will just think your talking to yourself …or talking to the machine ..

problem solved

[Dales-Electronic]

Re: golocal reactive

Could we please get back on the subject ie Go-local

[funkyboogy]

Re: golocal reactive

sorry guv ..it a fair cop

who started this off thread anyway …

[MARIO]

Re: golocal reactive

I am one of the idiots who has not been paid by this shower and to be honest the more l read the more annoyed l get . Now we are on about answering the phone in someones house . I can tell you l will take that call every time and if you are in the position to let it ring then good for you. Some of us are in the real world trying to make a living and while we have companys like this taking advantage there will never be a rich engineer.

[boselecta]

Re: golocal reactive

Hi Mario,

Yes I feel for you on this one having been there.

The phone opperatives at Golocal are very well trained at making excuses and putting you off for a few more days.
Even if you try bombarding them with calls demanding to speak to someone, depending who you are speaking to they will just give you another excuse, eg, the managers out of the office, on hoilday, terminal illness etc.

They paid a few invoices on time then as soon as they owed me a few hundred quid, no payment.

For sole traders trying to run a small buisniess this is extra stress I could do without.

It was only after I threatend legal action I got payment.

As I said before “avoid these cowboys”.

[andy_art_trigg]

Re: golocal reactive

I just tried to visit the site on the OP link and got this –

Reported Phishing Website Ahead!
Google Chrome has blocked access to http://www.golocalreactive.co.uk. This website has been reported as a phishing website.
Phishing websites are designed to trick you into disclosing your login, password or other sensitive information by disguising themselves as other websites you may trust

[Martin]

Re: golocal reactive

That’s his old web address though, long since defunct in favour of his Go Local Repairs site.

[Author]

Posts