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Re: RepairCare Rate reduction issues
washdoctor wrote:12 views, 2 people speaking, how many people can see this?
I cannot comment on this as I haven’t done any contract work ever. I have to say that £31 a job is a bloody insult though……. 👿
Steve.
Re: RepairCare Rate reduction issues
Hi Guys
Sorry been on Hols for a week, trying to get away from it all with family so no technology allowed :rolls:
Any how back to work on monday so no doubt will get the low down as i walk through the door on this then.
I am RC agent and not happy either with this rate cut… 👿 👿
No wonder Mark Reilly was so keen for me to sign over the new T&C the other week…. :rolls:
i am sure he knew more than he ws letting on after all he is family.
My Work has decreased over the last 2 weeks i only have two jobs currently on system normally at least 8-15 open at any one time.
So maybe as Ken said are using there own guys ❗M Reilly has said he has directed a few more calls but not many, it cant be this quiet surely?
I am with you on this Ade i cant afford to loose this extra work all be it only around £2-3k a month but its better than nothing as we use it to get a foot in the door for our own calls later.. 😉
StevenThis hasn’t fully played out yet.
If I were a betting man, I’d bet that given all the activity on DSG accounts the past few days, that someone’s getting their ass booted over what a disaster this is over the weekend.
What that leads to, who knows. Depends what way it’s argued.
I need to do the news soon. 😉
After I get all the usual stuff out the way I think there might be an article along the lines of “DSG Destroys Family Businesses Through Rate Cuts”
It won’t be pretty. 😉
K.
Re: RepairCare Rate reduction issues
Loving the above post! And Ken, wanna buy a car? Lol
Only one solution to this to stop this BULLSHIT happening over & over again… Set up our own network! Flip it!
Might take years yeah! But we all young pups! Lets do it?! I’m some young dude that’s losing faith in this trade! Lots like me out there… Need to keep them! And me! 8)
Re: RepairCare Rate reduction issues
Don’t give up just yet. 😉
As for a network, yes it’s come up over and over again. Ever since the NESN debacle it’s been mooted and I have always said and, maintained, that UKW would never be a “network” or form a “network” in any way that people currently think of it.
If you can’t do something different, it’s not worth doing as you are only setting yourself up to repeat the mistakes of others.
That does not preclude the notion of a different way. 😉
I started on that path in, oh, 2006 IIRC. The idea is there and the design is there but there’s a whole raft of stuff that has to fall into place in order to accomplish such a task.
But….
^ You knew it was coming… 🙂
There are conditions.
- No TA can take part as they are non-commercial organisations, flavour is regardless
I would want the repairers to have the power
I would want the repairers to get the lion’s share of payment
I would want the repairers to get the support they need
I would only be involved if I thought it would be the best ultimately
Now, as you can see there’s a few caveats in there. Some are reasonably easy to do, some aren’t.
Amica is sort of a test bed in some ways. UKW is not in charge of it, Amica is. Amica run it day-to-day with Amica staff in an Amica office (albeit that office in in Kilmarnock) and it’s ultimately managed by Amica. Amica also have final say on who is or isn’t an agent, who gets the boot and who doesn’t, not UKW.
What UKW does is provide spares and support as well as limited management and facilitation to reach repairers.
In other words, we only do small parts. This allows the maximum rate to be payable to the repairers.
This rate is in line with that we pay for ISE.
ISE and the systems we’ve had to invent from scratch form the basis of much of what Amica does. It’s easier and a lot cheaper to use infrastructure that already exists.
But, we go further.
We work in collaboration with not only Amica but also with distributors and factory directly. This gives us almost unprecedented support as repairers. It speeds things up, makes everyone’s life easier.
My goal in this is very, very simple but I do need help from the troops. To build the most reliable and capable chain of repairers in the UK today, end of story. That won’t be cheap and that’s why the rates reflect the level of service that is being sought.
From a UKW point of view, I don’t much care if we make money from it really, that’s not the objective. The objective, for me, is to ensure the future and as much stability as I can to the repairers using fair terms and practices from my perspective with advice and council from across the industry. So long as the costs are covered, I don’t give.
I have always maintained and, a certain ex-director never ever got it, that UKW can make money in other ways through support from within the repair community, UKW or me, don’t need to screw over the repairers to do that.
Thankfully, lately it’s been proven to me that this view is not as daft as it sounded a few years back and that there is a considerable interest in the ideas.
I’m only scratching the surface here, there’s a lot more behind this still to come but, the first couple of steps are already there. I just hope it all works, does some good and delivers.
The whole thing is complex and very involved and yet, at the same time, incredibly simple.
What happens next and who else wants to use such a system, I really don’t know yet.
In all of it though I can assure you, I have certain principals that are very well documented that I am unwilling to betray irrespective of the baubles on offer.
K.
Re: RepairCare Rate reduction issues
Although in many ways K, you’re a man of mystery, I somehow feel that what you’re onto is something that could be very, very sucsessfull!
When you say you need the help of the troops, you have one here 🙂 And I’m sure MANY more behind me!
This is something I’m wanting to follow very keenly!
Re: RepairCare Rate reduction issues
What will happen will all the other manufactures follow suite, they will not sit back and pay out more than they have too, this could be the start of a price war for WP.
Another nail in the coffin of already struggling businesses.
If they think we will sit back and take this sh*t then they are very much mistaken.
We need to stand together with each other on this. 😉Re: RepairCare Rate reduction issues
I think that RC/DSG have already got the virtually universal condemnation of this latest faux pas on their part.
I think that UKW, the WTA and DASA as well as members with little or no stake in any of them speaking out may have rattled them a tad. I don’t believe that they would have perhaps anticipated the reaction or, the strength of feeling in that reaction.
Whether or not it does any good remains to be seen however.
What I do know is that many repairer’s trust in RC is shattered or, at best, severely shaken. That does not bode well for the future on their part.
As to the fear of others following suit and instituting rate cuts, well, it’s not really a question of “if” is it? More one of “when”.
K.
Re: RepairCare Rate reduction issues
I think regardless of what is said or done regarding the RC situation, it is what it is and IMO, they would have sat down today at some point and to be polite, said something along the lines of stuff them! If they don’t like, we’ll ALWAYS find someone else! Which they will!
I don’t believe it’s the lower management that have that attitude, i.e the guys that come see us etc, but upstairs, where the more expensive suits are worn, that will be the attitude I bet a pound to a penny!
There is a certain person in the RC forums, who for WELL over a year has been abusing RC for no rate increase for over 2 yrs (Barrie & Steven should know who I mean)… He has been BY FAR the most outspoken person there regarding negative posts towards RC and even started a Rate Increase thread where he bangs on about costs etc over & over! He is very blunt, very Anti-RC and they amounts they pay, and has been like I say, for well over a year! I was earlier shocked to see him publicly announce, he was going to take the new rate and still give a 1st class service, and the rest of us ”PUT UP OR SHUT UP”! < His words!
Over a years worth of opinions, turned around within a weekend! Hmmmmmm! 😕
Anyways, I aint going to say anymore about this now, it just depresses me, because as per most repairers, I’m screwed with the ‘Accept this to get the rest of the work’ statement! But as per some other posts of mine, I’d like to believe that one day, we / us / someone will step up, and maybe stop this sorta thing happening in years to come!
Before I sign off on the rate reduction issue… You know what really annoys me… In ‘X’ time, the rate will increase naturally, not to £5 more than what it was, or £10 more, but back to what it was, and we’ll all be happy & gratefull! What a joke a!
Ade 🙁
Re: RepairCare Rate reduction issues
Yeah, just read that. All mouth and no trousers!
I have received the letter today and called the regional manager informing him that from the 1st of July I will not be doing calls at the reduced rate. Between you, me and the gate post ( and I hate admitting Ken was right 😀 ) he said leave it with him and he will speak to his manager as my situation is special. 8)
To be honest I have nothing to lose as at £31 per call it would cost me to do them.
I would be grateful if this info wasn’t leaked into the public domain yet as nothing has been agreed and there may not be many people refusing at the moment therefore it may not be too difficult to narrow down where it is coming from.
Heh, I gotta be right sometimes!!! 😆
Okay, so chimps in a room and all of that, but even so, I reckon my odds are better.. sometimes.
I got a bit of a shock the other day being told that CDSL’s turnover was only £66M, I’d have thought it was more. With the comments such as, RC is only an insignificant part of the business in mind. How can it be insignificant when that’s the turnover?
Next question, how can a director take out £5M PA?
This doesn’t add up. There’s something not right.
As for people changing opinions, call me cynical, but it depends what it cost to get that. Or, what the leverage was.
K.
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