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Re: Repairs@ Module
SUCCESS!!
I spoke to Jason earlier who’s gotten one job already! We don’t see them so unless you tell us we don’t know about it, but that’s magic!
Well chuffed, it works.
K.
Re: Repairs@ Module
Excellent, it’s good to hear that it is indeed working as intended.
But there’s still a lot of postcodes that are not covered simply because some haven’t filled out a form that will take all of five minutes to do, that kinda hacks me off a bit after the effort we put in to get this up and running,
I was talking to Del earlier today and was explaining that until the rewrite of the weighting, which is where the calls get prioritised towards subscribers, that a drop-box appears to the customer when there are multiple repairers in the one area doing the same appliances. Fine, but the first one that registers in the area appears in the top drop-box, a wasted opportunity methinks for five minutes work.
I also said that this is like giving away free money, bar setting up a stall somwhere and calling, “Roll up, roll up get your free money here”, really there’s not much more I can do! It’s free, it’s easy and we’ve made it as easy administer as is humanly possible. Yet, using Martin’s simple calculation on labour alone, not including spares sales, in just over a week from going live there has been over £2000 worth of service calls lost, in a week!! So, if one of your competitors got the call because the customer had to resort to Yellow Pages or the local rag, don’t come moaning to me I offered it to anyone that wants the work…FREE!
Also bear in mind that a lot of you have been on UKW for a while now, why should someone jump the queue and blag the work from under your nose?
We DO NOT profit from the work passed through repairs at at all, nor are we looking to do so, ever. You will not be charged for it. There you are, it’s in writing and as clear as clear can be.
K.
Re: Repairs@ Module
And guess what I got today at 5pm……….
…yep ! Another E-jobs call 😀
1st one completed and paid on the nose today, this is looking good
Dave.
Re: Repairs@ Module
The repairs@ module has moved up to number 31 on the most viewed list 8)
Over 2000 views in just over 2 weeks !!
Yes, I know, stats/sad git/anorak 😀
Dave.
Re: Repairs@ Module
Hi Martin
unless you have had another one since it was my Brother in law !
his wife was very complimentaryLawrence
p.s
they are in BasingstokeYeah, Kevin got one the other day as well.
There’s more than a few in “The Dead Table”, over 200 I reckon but I really can’t be bothered to count them, many of which have been missed simply as people haven’t sent us in the form. I say that as I KNOW that some of the people on the site are in the postcode areas. 🙁
It takes 5-10 minutes to fill in the form and send one fax, or scan it and email it to me or Dave.
Also, while we’re on the subject I don’t (generally) do a lot that I am not an agent for and even in my area/s there’s been at least two or three missed calls as I don’t cover the manufacturers. Just proves that the “targetting” is working.
K.
Re: Repairs@ Module
Lawrence wrote:unless you have had another one since it was my Brother in law !
Yes Lawrence it was your Brother in Law, all sorted :tup:
Martin
Re: Repairs@ Module
Have just sent Charter and E-jobs form to you (hope you got it). If i subscribe would that put me at top of list for my coverage area in M and SK postcodes?
Regards
Simon
SD Electrical servicesRe: Repairs@ Module
Yes, I have it Simon but I can’d read some of the details as the fax didn’t come out too well.
Can you PM me your address, the postcodes and appliance types please as the rest I can read OK.
Thanks.
Dave.
Re: Repairs@ Module
To answer the “top of the list” bit…
No, it doesn’t quite work like that. What it will do is “weight” the response towards subscribers and then fairly distribute amongst multiple subscibers that share any postcodes.
If you can imagine that say there’s two people in the area now, then each has a 50/50 chance of getting the call as it’s pretty random. If one was a subscriber he’s got a 75{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} chance at it and the non-subsciber is left with only a 25{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} chance.
What this does not take into account is factoring in the fact that there may well be no brand or product type crossover. The database design gets pretty complex from here on in, suffice to say that the subscribers don’t have exclusivity on the work but they do have a far higher chance of recieving it.
K.
Re: Repairs@ Module
Dave have sent info as asked for. Fax machine may have been a casualty of flying brick as i am opening up a chimney breast in lounge! Will have to remove mortar from paper rollers later.
Thanks for the explanation on the subscriber front Kevin. Will get that sorted next week.Regards
Simon
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