Why do Customers ……….

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  • #106068
    wcda
    Participant

    Dave_Conway wrote:

    Flipper wrote:
    Rodent tales are particularily good but i’ll save them for another day.

    Yes it’s surprising how the seem to love the live terminal side of washing machine timers isn’t it, it must be warm snuggled between the timer and the cabinet…….

    ….not as warm as when the machine gets switched on though 😈

    Dave.

    This thread reminds me of a tale I heard many years ago. A friend of mine, a SERVIS service engineer travelled to the remote depths of the Lake District to a SERVIS washing machine. When he arrives there is a note on the door,” I had to go out but will be home at six PM”.

    He added a postscript to the note, “SO WILL I”.

    Ernie.

    #106069
    renno
    Participant

    Re: Why do Customers ……….

    😆 also tell you about the ten other faults with the machine when you arrive with the new knob for timer ie:-

    its also noisy,

    overfilling,

    not spinning ,

    tripping electrics .

    what part of ” any other faults with the appliance madame/sir” do they not understand . I ,m sure its been said for many a year and will continue to be said but only problem with the job is those pesky customers Grrrr.

    #106070
    Dave_Conway
    Participant

    Re: Why do Customers ……….

    ….who also happen to be pensioners always have their hair done the same day as they want thier appliance repaired, but as you can’t possibly see them in rollers having a blue rinse, you have to avoid at all costs the times when the hairdresser is there.

    If you make a suggestion that perhaps they rearrange their hairdressing appointment 😯

    You’d think that you were suggesting they sit through the blitz again. 😉

    Dave.

    #106071
    lotusray
    Participant

    Re: Why do Customers ……….

    oh please guys revive this topic just been crying at this 1
    heres 1 for the bucket
    once on a training course with lec on the first day there was 6 engineers sitting in a small training room and 1 instructor every1 setteled on there own table i look round all the guys look as normal as can be expected u know all the nervous twitches that come from years of customer abuse except this 1 guy hes a man mountain but real ruff lookin looks like hes slept on the park bench for the last week the guy running the course kelvin if memory serves wright is stood at the front and man mountain is sitting there up front the course has been running about an hour now when a mobile rings its man mountains he answers with the words WHAT THE F DO U WANT NOW U F COW
    a row follows hes banging his desk and shouting so loud he doesnt need the phone as she could probably heard any way sum 50 miles away poor old kelvin doesnt know were 2 put himself while were all rolling about laughing
    seems he was going through a divorce and decided to let us witness first hand

    p.s another customer favorite cant be much wrong as it was working the wash before

    #106072
    Dave_Conway
    Participant

    Re: Why do Customers ……….

    lotusray wrote:oh please guys revive this topic just been crying at this 1

    It probably will now 😉

    lotusray wrote:p.s another customer favorite cant be much wrong as it was working the wash before

    I think it’s called wishfull thinking 😆

    Dave.

    #106073
    Penguin45
    Participant

    Washful thinking, perhaps?
    Penguin.

    #106074
    Martin
    Participant

    Re: Why do Customers ……….

    ……………………..”whilst you’re here, could you take a look at the Tumble Dryer as well?”…….”It won’t cost me any more will it?”

    Martin

    #106075
    cornwell40
    Participant

    Re: Why do Customers ……….

    On a re-call three months later do they say
    ‘Is it the same fault. Iv’e only used it once since last time you came’ and then go on to tell you ‘I have to wash mums bedclothes everyday you know’

    Another call years ago while working for a Hoover agent.
    Called to a Logic two days old from currys-no drain.
    Customer bought the machine as a surprise for the Missus after she’d been working away.
    He’d only put the washer on to test it out and it didn’t drain.
    Just as wife walks into kitchen, See’s new machine 😀 .See’s big pair of bloomers pulled from sump hose 👿 .
    EXPLAIN!!!!!!!!
    I made my excuses and left
    He couldn’t, but later Currys returns got a rocket 😆 😆

    Tony C

    #106076
    lotusray
    Participant

    Re: Why do Customers ……….

    bumped into an old freind today and was telling him about this iste and this thread
    he recalled anold zanussi jetsystem with a very intermittent leak
    never happened on the dozen or so visits to the house the sort of house that leaves u choking for breath ,you know the sort mustard gas would be kinder in frustation he sat through a full wash cycle let her load it select prog ect stood away from the machine gagging for breath a long comes the mangist mut and pees right next to the machine and toodles off
    customer then repliies hes never done that before ha ha
    gets back 2 workshop to tell the lads and guess what same customer had a fridge with an intermittent leak previously 🙄

    #106077
    washerdoctor
    Participant

    Re: Why do Customers ……….

    I went to a customer today who reported a non-existent fault on his cooker hood. He knew what the problem was of course, he was no amateur, he’d worked on industrial gas turbines in the past!

    Well they’re so similar aren’t they!

    #106078
    Martin
    Participant

    Re: Why do Customers ……….

    washerdoctor wrote:I went to a customer today who reported a non-existent fault on his cooker hood. He knew what the problem was of course, he was no amateur, he’d worked on industrial gas turbines in the past!

    Well they’re so similar aren’t they!

    Sorry, you have lost me on this one 😕 Please explain a little 😳

    Martin

    #106079
    lotusray
    Participant

    Re: Why do Customers ……….

    may be we should all get into the turbine buisness 😆

    #106080
    kwatt
    Keymaster

    Cooker hoods, reported fault either poor or no extraction. Virtually always a waste of diesel! 😉

    K.

    #106081
    eastlmark
    Moderator

    Re: Why do Customers ……….

    Martin wrote:

    washerdoctor wrote:
    I went to a customer today who reported a non-existent fault on his cooker hood. He knew what the problem was of course, he was no amateur, he’d worked on industrial gas turbines in the past!

    Well they’re so similar aren’t they!

    Sorry, you have lost me on this one 😕 Please explain a little 😳

    Martin

    I presume he means that, being someone so clever as turbine engineer, something like a cooker hood would be far easier and simple and easy to repair but he just hasnt the time to do so, hence mr Washdoctor is called out. We get the same thing from aircraft engineers who usually ask for brushes for their servis induction motors and stuff.

    #106082
    lotusray
    Participant

    Re: Why do Customers ……….

    oh please supply me with part number for induction motor brushes
    could sell loads of those
    🙄

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