- This topic has 69 replies, 23 voices, and was last updated 22 years, 5 months ago by
.
-
Posts
-
Re: Why do Customers ……….
get the same thing from aircraft engineers who usually ask for brushes for their servis induction motors and stuff.
Had an airline captain in catherine-de-barnes, solihull ref. Bosch Washer:Capn: “Hi From what I know about washers, the bearings have collapsed”
Tech: “No sir, your top weight has come off”
😳
Customers…… 😥
Why do they never read their manuals!!!
Guaranteed the scrubber will offer you your only cup of tea of the day.Also had to fetch a pair of ladies knickers from sump….i was more embarrased than her 😳 😳 😳
Brushes for induction motors? Howzabout 054870? THe old Bosch motor was an induction motor AND a brush motor for spin.
Total anorack …………..
Was sent to new Creda 17 series a LONG time ago – bouncing round kitchen.
“You have removed the transit packaging” says the Penguin.
“Oh yes”, says customer, “Mind you we had a hell of a job getting those bits of concrete out”.
I blew it and burst out laughing. He found the brackets, but had to ring his wife to find the 3 blocks – they were in the rockery!Penguin.
Penguin45 wrote:Brushes for induction motors? Howzabout 054870? THe old Bosch motor was an induction motor AND a brush motor for spin.
Total anorack …………..
Was sent to new Creda 17 series a LONG time ago – bouncing round kitchen.
“You have removed the transit packaging” says the Penguin.
“Oh yes”, says customer, “Mind you we had a hell of a job getting those bits of concrete out”.
I blew it and burst out laughing. He found the brackets, but had to ring his wife to find the 3 blocks – they were in the rockery!Penguin.
We thougt we had the only case of this in the Country, but, apparently,
lightning does strike twice. We had a case of this about 25 years ago.
shanePenguin45 wrote:“You have removed the transit packaging” says the Penguin.
“Oh yes”, says customer, “Mind you we had a hell of a job getting those bits of concrete out”.
I blew it and burst out laughing. He found the brackets, but had to ring his wife to find the 3 blocks – they were in the rockery!
Penguin.I had the same over 20 years ago. Zanussi 218 W/Mach, strangely no complaint of bouncing arond as the machine was about 3 years old & overfilling.
Took the lid off to fit a cold valve, no top weight, (the transit bracket used to lay on top of the block). As I was looking out the window I could see the curved block as a feature in the wall at the back of the patio, he made a little alcove into said wall, with a pot/urn in the centre of the recess. Looked good though, went back a few days later with a new block, didn’t want to demolish his handiwork.
I could write a book.
Alex
Re: Why do Customers ……….
And another one…
Transit brackets again while I was at Hotpoint (before it became sorepoint).
Machine was three days old and flooding. opened it up ( no screws in lid),and found the transit weight still in place and the top of the tub with two wide cracks in it.
“Your’e supposed to take the transit bracket out” Says I
” I did” says She and shows me the lid screws.😯 😯 😯
Tony CRe: Why do Customers ……….
Yep, same thing with a Hotpoint, someone took the top weight off along with the transit bracket across the top. I was there to do the carbons some 5 years later and, as far as I know its still in that state now as they wpi;dnt believe me and didnt want to pay. Made the brush change real easy though.
oh,Penguin I remember those motors well, would be sweet on wash then suddenly turn into a catherine wheel once the spin kicked in.
Re: Why do Customers ……….
eastlmark wrote:oh,Penguin I remember those motors well, would be sweet on wash then suddenly turn into a catherine wheel once the spin kicked in.
Brilliant piece of engineering too, with thousands still operating faultlessly. Bosch V449 and V454 to name but 2. The motor has even got an in-built thermal trip so it is very unlikely you will find one ‘burnt-out 🙂
Martin
Re: Why do Customers ……….
eastlmark wrote:oh,Penguin I remember those motors well, would be sweet on wash then suddenly turn into a catherine wheel once the spin kicked in.
If I recall, Miele also used a “dual” motor on some older models. They may still do, don’t see too many of them for some reason 😉
Dave.
Alex wrote: Took the lid off to fit a cold valve, no top weight, (the transit bracket used to lay on top of the block). As I was looking out the window I could see the curved block as a feature in the wall at the back of the patio, he made a little alcove into said wall, with a pot/urn in the centre of the recess. Looked good though, went back a few days later with a new block, didn’t want to demolish his handiwork.
I could write a book.
Alex
Couldn’t we all, but who would believe a lot of it. I have been in this game for forty six years and still something ugly keeps turning up, not always customers, I hasten to add.
WcdaRe: Why do Customers ……….
I am going to show my age. As a young lad I attended a Hoover Keymatic model 3226. The customer had the machine in the bathroom and connected it to the bath taps with those bayonet tap adaptors.
The mains plug had been removed and an adaptor had been fitted so that it could be plugged in to the overhead lamp socket. (Some old houses in Birmingham used to have the twisted cord type flex hanging from the ceiling rose, even in the bathroom.) The earth lead was left hanging out and unconnected. (When I called I told the customer that I would not reconnect the appliance as the installation was dangerous. I might as well have asked for Aston Villa to become top of the First Division. There was a better chance of that than of the customer listening to what I said.)
The washer was approximately 3 years old and had always vibrated very badly when spinning and so they fitted brackets through the wall into the adjoining kitchen and cemented them in place. They then bolted the washing machine to the brackets. All was well for three weeks until during a violent spell of spinning the washer lurched forward and removed half the wall as it walked across the bathroom. The owner’s Grandmother was sitting on the loo at the time and became trapped between the loose bricks and the cistern.
I was called to find out why the machine had tried to emulate a child on a Space Hopper. After I had removed the wall brackets and several bricks and the few remaining screws holding the back panel I discovered, which was no great surprise, that the two, very strong, steel transit bars were still bolted to the chassis. (In those ancient days washing machines had chassis like cars used to have.)
I do not remember if I was paid for the call because whilst I was removing the transit bars a gentleman arrived from the Council and made us evacuate the building. The wall, that had been there, was part of the supporting structure of the chimney breast. The rear of the house was sebsequently demolished and rebuilt.
The story didn’t even make the local news but I think there should have been headlines in the Birmingham Post “FAMILY HOME DEMOLISHED AS WASHING MACHINE BOUNCES OUT OF CONTROL”.
Appiances were well built in those days.
Richard
Okay the one I’ll never forget…
Got into work one morning and checked the answering machine for messages. As I sat listening to them this old dear come on it crying her eyes out about her parrot. I was at first a bit confused.
Turns out the parrot had flown into her fridge whilst she had her back turned and settled in the ice box, yes of course she shut the door without noticing. After a couple of hours she noticed that parrot was missing and started to search for it, looking for open windows etc. only to find the poor thing was now a frozen parrot!
Laugh, I nearly wet myself. I know it was cruel, but I just couldn’t help it.
Funnily enoough after that she realised that it wasn’t a fault with the appliance, so cancelled the call, as dead parrots were not covered under the terms of the warranty! 😆
K.
Re: Why do Customers ……….
Good Heavens!
Yes I remember the 3226 transit bars 🙁 Orangey Brown, one across the back of the drum the other along the side…crickey, two ‘ old codgers together’ 😆
I had a similar one, this time a Bendix LTA where they never removed the transit straps. 😥 Someone placed bolts and brackets and fixed them to the ‘enamelled’ side panels and through the wall of a ‘perfabricated EX WW2 bungalow’ and the whole side of the house fell away!
Martin
kwatt wrote:Okay the one I’ll never forget…
Turns out the parrot had flown into her fridge whilst she had her back turned and settled in the ice box, yes of course she shut the door without noticing. After a couple of hours she noticed that parrot was missing and started to search for it, looking for open windows etc. only to find the poor thing was now a frozen parrot!
dead parrots were not covered under the terms of the warranty! 😆
K.
I won’t go into “ceased to be, bleedin demised etc. ” Monty Python, Cleese & Palin circa 1969.
You could have at least suggested she pop it into the microwave to thaw it out.
Re: Why do Customers ……….
Alex wrote:You could have at least suggested she pop it into the microwave to thaw it out.
Alex, you must’ve seen the Newton Abbot company called Mr Polly about they sell……………….. ?
Local humour, sorry !
Dave.
- You must be logged in to reply to this topic.