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Re: Samsung RS21JCSV
I hope this helps. This is a design fault, not the fault of the engineer. Complain to Samsung and you are within your rights to complain to the retailer and ask for a replacement up to 6 years after supply. (Check with your local trading standards office.
Re: samsung rs20 f/f
I have a RS20CCMS which has failed after 2 years and 2 months. I have spent a fortune being passed around by Samsung Customer Care. There is a design fault with this machine which leads it to freeze up inside the machine, stop the fan and then the machine loses temperature. This is diagnosed as gas leak, fan failure, sensor failure compressor failure by various engineers. Check your rights with Trading Standards as you have redress even out of warranty.
This fault affects RS20 AND rs21 UNITS. Check out other review sites and you will see similar tales of woe. Stick to your guns and demand a replacement.
Re: SAMSUNG RS21DCSV – Fridge not working
I hope you read this in time. I have had exactly the same problem with my RS20CCMS. It was initially diagnosed as a gas problem, then compressor, but the truth of the matter is that there is a design fault with the machine. It can be temporarily helped by drilling bigger drain holes, removing some insulation. Samsung are singularly unhelpful until you push and push (if you can stand it).
The problem will recur, freezing up inside, stopping the fan and causing temperature loss. Check your rights with Trading Standards. You may have redress even if the machine is out of warranty.
Good Luck
