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Re: Is This Legal Or Illegal?
It would be interesting to see if CORGI actually took up the challenge on this one.
I have found that CORGI tends not to react unless the consumer puts in a complaint – even then all the “T”‘s have to crossed and the “I”s dotted.
HSE are even worse, more often than not they don’t respond even to RIDDOR notices unless someone has been hurt or killed.
CORGI do have a “report an unregistered installer” line but always want names, addresses and phone numbers.
Regardless of whether the consumer disconnects or reconnects the appliance, the repairer would bear the brunt of all actions if the appliance was left in a dangerous state with the manufacturer probably getting away with it.
Regards and thanks to all that have welcomed us
Cookerfit
PS Has anyone ever had a straight answer from CORGI on anything other than a technical issue and when fees are payable !!!
Dave_Conway wrote:Thanks Bryan.
As they want around £45 for the ‘genuine’ element, I’ll encourage the customer to remove the old one, or book us to go and do it for them 😉
Dave.
For my sins, I was that Service Manager!!
All ” Britannia” cooker elements are made by Zoppas (Zanussi).
In most cases a Zanussi element will fit whichever element has gone or has distorted.
A Majestic cooker is identical internally to a Britannia except that it has auto-reignition on the hob burners.
Britannia have seven of their own engineers around the country looking after around 50,000 units.
Serviceforce were brought in at the beginning of 2004 to look after calls in areas with only a few appliances or areas where a Britannia engineer would need to travel in excess of 2 hrs from his home base.
All Britannia cookers are manufactured by ILVE in Italy and are badged.We are happy to supply any tech info on their products and are ” Factory Approved” service agents.
Regards
“Cookerfit”. (The BIG COOKER Repair Company)
