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Re: Siemens stops at prerinse
Massive thanks to the OP and other participants in this thread.
Had exactly the same problem with a Bosch dishwasher and the same workaround applied (opening and closing the door). Had to call an engineer in the end who had once blamed my pipework (and cost me four hours of sorting stuff). Second time round engineer felt it was the drain pump. Replaced it (and yes, it was a lot quieter) but still no dice.
Using this thread I was able to direct him towards the circulation pump. And sure enough, it was duff. Replaced and everything working great again – much stronger pressure within dishwasher too so everything’s turning out clean again.
Thanks again. God bless t’internet.
Re: ISE appliances – some thoughts
haha. My neighbours have a haier – noticed it yesterday! Looked cheap but I mentally filed away a thought to look it up. On the drive? (Well, parked in the street in our case).
A 40K Saab.
A matter of (misplaced) priorities, methinks. But my point remains.
BTW,
😥 The alternative to the ISE arrived on Friday as promised. Was partly hoping they’d fail so I could convince the other half to wait.The one upside is that it claims it’s ‘Made in Germany’ (rather than Poland/Spain). And it did rock in at the best part of £600. (So I hope you don’t think I’ve got the same misplaced priorities.) No ten-year guarantee of course. Just two for general and ten on the motor.
But hey, I made an informed choice within the parameters. I’m living with it!
Re: ISE appliances – some thoughts
kladave wrote:
Sorry have to disagree there…I see on too many occasions people are for some reason happy enough to spend that figure on LCDs/Plasma tv’s.
A few points on this:
1 I’m not saying a 10-year a-guaranteed washing machine presents bad value – far from it. And for those who could afford it, it would almost always prove far more economical (both financially and environmentally) than just dropping 250 on a cheap hotpoint or even 400 on a better Bosch.But,
2 Just because people are happy to spend loads on TVs etc, doesn’t mean they can afford it! Part of the reason why we’re in this [financial] mess now – people taking out loans for things they cannot afford.
And,
3 Spending circa £1K on a washing machine will be out of the question for most people. Seriously. In evidence of this, I would offer median income per household in the UK, combined with median level of savings, etc. People just don’t have the cash flow for these kind of large items. They could borrow the money, perhaps (as they do for their 50″ TVs etc!) – though I don’t think ISE yet offers any kind of ‘easy-payment plan…
Re: ISE appliances – some thoughts
kwatt wrote:
London is probably the strangest place on Earth though in this respect! 😆There are dealers that don’t go outside a five mile radius due to traffic etc., others that cover vast tracts and everything in between. Plus, the postcode system would baffle Einstein!
Indeed. A(nother) disadvantage to living in the capital. But still, as far as possible, i’d like to support local businesses. And in this case, I found it too difficult to find anyone.
Re: ISE appliances – some thoughts
Steven wrote:Its a real shame that you hit dead end with your search.
I even called FFR to say you were getting in touch, did not realise you had wrong details, if only you got back in touch.
Sorry we could not have done more on this occasion.
Thanks for your comments
Steven
Hey. thanks! I couldn’t even find a number for FFR. The one available everywhere online was dead…
Re: ISE appliances – some thoughts
quickwash wrote:hi all,
It was the ‘screams genuine’ that upset my apple cart.
Nice responses on here, guys. I don’t think ANYONE should be put off buying an ISE10. As I said, it’s mainly a timing issue. Otherwise I’d be in!
I don’t really understand quickwash’s upset. ‘screams genuine’ is a POSITIVE comment – that is, this is not someone selling the Emperor’s new clothes – the impression I get is that there is a dedicated group of people behind this product and it’s been carefully researched to give the best possible results within the resources available.
I could have also said ‘screams genius‘ but it wasn’t quite what I meant.
From a business pov, entering the market near the top (with a circa 1K machine, competing with the name of miele and the like), is a brave thing. In the main, you’re going to be appealing to a market who probably do like a well-known brand and have experience with it before.
For the vast majority, a washing machine of this price is out of the question.
For me, it is possible (hasten to add not because I’ve got bulging pockets but rather that I prioritise values such as those demonstrated by ISE). Plus, I’m willing to put the research into working out whether something is good or not.
Believe me, I’ve kissed a few frogs in my time. YOu have to. But my point about ‘screams genuine’ is that this is clearly an intelligent, well-founded concept.
Re: ISE appliances – some thoughts
Thanks for comments.
I really appreciate your situation. I do.
It is with a slightly heavy heart I ordered a ‘lesser’ machine a few minutes ago. Not a miele – hinges and a few other things put me off. (that said, in my two dealings with Miele they’ve been exemplary – fixing a fridge-freezer under guarantee, and fixing a vacuum cleaner (out of guarantee but they did it out of goodwill.))
I really hope jumty is right. I really hope this grows to be an enormous success. And, had it been available more easily and, crucially, more quickly, I would have gone for it. Everything I read about ISE screams genuine.
Fact is: should have done my research as soon as I knew the current machine was failing. Not leave it until we were without one!
One to note: get your list of suppliers updated on the ISE site asap. No london entries makes it a bit of a tedious ringaround – only to be told several times that they can’t sell me a £900 machine(!) because they don’t want to come to London to deliver it.
So … many, many thanks for your advice Kwatt. Next time I’m in the market, I’ll be checking out ISE without a doubt. This time bad timing all round.
Very best and good luck!
ps If I don’t get this machine on Friday, I’m taking it as a sign from above. And I’ll be ordering instantly from you.
Re: ISE appliances – some thoughts
kwatt wrote:Sadly, ISE aren’t a huge global corporation with money to throw at every single problem that they encounter. But they are expected to compete with said global corporations whilst still delivering value.
That is agreed. And most people rely on a name. I don’t, always. But this further supports my thoughts that the interface with the customer is one which needs attention. And with thought, it can be to your advantage while you’re small. Speaking to big companies is a pain that almost every hates.
Speaking to you, online, has been a massive pleasure – knowledgeable, honest, and very clear. But that’s before purchase. Aftercare is really more important in a concept like this.
kwatt wrote:
Basically it’s a totally different way of doing things.
K.Kind of. But many things remain the same to the user irrespective of your philosophy. That is, when my washing machine has broken down, I need it fixed. And as promptly as possible. You can offer all the guarantees in the world but the execution of this is fundamental to the worth of that.
ANyway, as I said, this was NOt a pop at ISE – i have no first hand experience. Was just summarising for the googlers who find themselves in the same position as me.Re: Advice on new washing machine
Super thanks for quick reply. Why have I never heard of ISE?
EDIT: Now I have and yet again, in the course of this research, one uncovers so many interesting conversations with people wrestling with the same questions…
OK. So this looks like a winner – if it really is as good as it says. Any links to independent reviews?
EDIT2: So I might be sold. Even though this will end up costing £60 more than my original choice of a W5740. Guess it’s installed, though.
How long would delivery be? Inappropriate to ask here but I can’t see anything obvious and the machine is very new.
Thanks for help!
