Forum Replies Created
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Kez
ParticipantRe: Admiral GC2224GEKB
Further to your help. we have fitted the board which has now allowed the fridge-freezer to refrigerate, however the customer is complaining that the fridge will not go below 6deg. Is this commonplace on this model? Seem to recall having one similar which didn’t get much lower. Also, the customer eventually found the rating plate stuck to her user manual which had the code 08 (which didn’t seem to work) rather than the ones suggested (which obviously did work) – would that have affected it in any way?
Kez
ParticipantRe: Free Estimate.
I have to respond to this subject discussion because, at the risk of being shot down in flames, we still offer no call out charge and free estimates. We have been trading since 1986 and still manage to make it pay without a call out charge for most items. We have debated introducing a call out charge many many times but just as we are on the verge of introducing one, Mrs O’Brady (little old lady) will call and tell you she chose you because “I see you have no call out charge”. Everyone is happy. We get the call, she pays a reasonable price for a repair. I must say it has caused some problems over the years with certain customers thinking “no call out charge” = “no charge whatsover” but that is the way it will always be – some people are idiots! We are based in the Midlands and I’m not sure whether location effects what kind of service you can offer but I can assure you that there are still many repairers offering free call outs here and most do a decent, honest days work for decent money. Just my point of view obviously, but please don’t assume no call out charge equals cowboys. Its not true.
Kez
ParticipantRe: Admiral GC2224GEKB
Many thanks for your help
Kez
ParticipantRe: Does anybody have an ego?!
Thanks!
Kez
ParticipantRe: Baumatic BDW13
Yes.
Kez
ParticipantRe: Samsung RS21DLMR
Engineer went back out this morning – regfrigerating correctly, internal fans running, not short of gas, BUT the condensor fan motor is not running. Ice maker assy has cured original fault but the condensor fan makes no more than 1/4 turn and then stops, the fan was running when the engineer left after fitting the ice maker assy and the fan is not seized so dont think it’s the fan thats faulty. Any ideas?
Kez
ParticipantRe: Samsung RS21DLMR
Have fitted ice maker assy which has now cured the original fault, thank you. However, now the freezer is only maintaining between -2 and -4. Fridge is maintaining 3 degs. Just short of gas, following being off for a while or something else?
Kez
ParticipantRe: Hotpoint BF41
lovely, thanks for that. At least the Brandt version is only OOS and not special order, so should be in a bit sooner. Of course, should someone have one just lying around, I’ll happily buy it off you……! 🙂
Kez
ParticipantRe: Brandt F422XS11 Integ Oven
Nope! That didn’t work! Any other ideas? I’m thinking that there’s only the pcb left?
Kez
ParticipantRe: bosch thingumybob
We commonly replace soap box top (outer casing drawer top or whatever Bosch’s description is!).
Kez
ParticipantRe: Samsung RS21DLMR
Thanks for your advice. The i/m sensor is showing as a separate part on connect 5031680996791 – is this the same part that comes with the ice maker assy?
Kez
ParticipantRe: Bosch WFX3267GB/10
Thank you!
Kez
ParticipantRe: Samsung RS21DLMR
its the top line of the 2nd “8” on the fridge temperature and its flashing. Kez
Kez
ParticipantRe: Brandt F422XS11 Integ Oven
I’ll give that a try – many thanks!
Kez
ParticipantRe: Beko Condesor Dryer
Yep! Tried those – but thanks anyway – any more suggestions?
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