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Re: re: CHEAPER AND CHEAPER
Alex wrote:A dour note for what is supposed to be a time of good tidings & joy.
Oops. 🙂
TBH I went to a Haier in disguise the other day and it’s not that bad to work on, yes it’s cheap and nasty and boy does it show, yes it’s a pain to get into anything as you have to drop the bottom panel off, no the screws don’t line back up right and yes, it failed again with something unrelated to the reason I was there. Oh and to test it you have to screw it all back together, only to take it all apart again if you find something wrong, brilliant!
Oh hang on, maybe they are that bad! 😆
But in fairness the lady admitted to opening the door mid cycle to retrive the odd knife or whatever, so the overflow problem thing looks to be correct and that causes the base to fill with water. Okay so there seems to be more leaks on some of these that the Titanic has, but that’s another tale. But the “modification” is a classic, an absolute peach. You raise one of the little grey overflow pipes by 25mm on the left and then, instead of the base flooding, the water runs out the front! So you get either the complaint that it blows up or it leaks… a stunning bit of Chinese ingenuity that is.
I would also like to know why, if as mooted, these things are coming off the line for £40 or less, it’s costing me £80 odd for a recirc pump? 😕
Then people wonder why I’m not impressed with these products.
K.
Oh and BTW, I’ve been banging on about this for a long, long time now. Cheaper appliances are being predicted in the short term due to increased buying from China and the Asian sub continent, just look back in the news a few months as there’s loads of stuff in there about it. Essentially customers think that the service levels on these products should remain as they are for more expensive European products but the repairer is generally being paid relative to the price of the product in many cases as that funding is based on a percentage of spares.
Which is fine and dandy IF the failure rate remains controlled, but on Haier product in Portugal the failure rate quoted to me was 55{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of product failed in first year. Not good odds for us or the customer and, in addition to that, much of it was repeat visits which casts doubt on our abilities to repair it as well as on the product brand itself.
Don’t believe me, look at Servis UK and, IMO, that was a better quality of rubbish than some of the Far Eastern rip offs.
The reason it got up my nose was finding out that three brands that I cover for repair are to buy in Haier as well as one we’re already doing. Get ready for the Chinese only this time it’s not a take away, it’s throw away!
K.
Re: re: CHEAPER AND CHEAPER
Well, the point that was being made is to try to get consumers to actually ask about what they’re buying rather than just assuming, as they do, that Hotpoint or Hoover are a UK machine. Beko is German was another I’ve heard as it sounds German. Low end Bosch machines are actually Balay, made in Spain. Loads of Whirlpool (now I think) and soon Merloni will be produced in Russia. Haier and it’s many guises. 😕
In fact there’s very little that comes from where the customer expects it to come from, it’s all assumption on their part. Of course the manufacturers don’t exactly want to advertise that they buy in products from some sweatshop in the Xing Bling Province of the People’s Repblic taking advantage of the fact that Health and Safety are virtually non-existant, there’s no minimum wage and much of the legislation that they would face in an EU state is removed. Or that they use some other low-labour rate country to knock out the product as it would devalue it in the eyes of the customer and there is a growing breed of consumers out there that are purchasing or not based on this. Just look at what the sweatshops did for Nike.
K.
Re: How to donate funds to UKW for nothing!
Thanks folks, the subscribers pot of cash should be about £300 richer due to people simply using the Amazon links/module to get stuff from Amazon at the end of this quarter. 😀
Google has also produced a couple of hundred in the same period, I think. 😕
The problem with the Google ads is that they are paid in US dollars and I often don’t see what it’s worth until the statement comes in, but it sure aint a total loss or waste of time.
Just so you all know.
K.
Re: NESN & X-Point Solutions
Well the reason for the post was not a personal one at all, although I do take the fact that someone hasn’t paid me a bit personally I admit, it is merely to frame the context of the discussion for those that may have had no experience of JT or NESN. Or if they cannot be bothered to read through the 20 pages in the other thread.
The relevant points have been made now.
Kev is correct to my knowledge as well people are still trading with that sword dangling by a thread over their heads and, if the card can be played now, what’s to stop it being played when something else that NESN do not like happening? To me all this does is demonstrate that whilst there’s been a lot of change at NESN, there’s not a lot of change.
K.
Re: Merry xmas and happy new year
Well okay, it should get more interesting then. Hopefully a lot more interesting if certain little schemes come off as planned.
Some of it we HOPE to be announcing at Sibson in Feb assuming all goes well in the few weeks after the New Year. And if it does come off as planned, it will turn the world as we know it upside down, give it a shake and set it back a little better than it was. I’ll leave the real big changes till a bit later, there’s always more could be/should be done.
Some of it you may know already, but not it all. I keep loads of shit in my head, I know it’s safe there.
Some of it you’ll know about before Feb, but I’m sworn to secrecy for now or Kevin will withhold my booze when I’m in Rawmarsh and, that just won’t do at all. 😆
Assuming a steady growth and none of the huge bursts we’ve seen on the site of late, I’m aiming for about 5 million by December 05. That will be subject to constant review of course.
But then, I like to keep things a little bit interesting. 😉
K.
Re: NESN & X-Point Solutions
We knew of Herr Trubshaw’s return Rudi, it was in here the other day. I just had to herald that event. 😉
However it would appear that you’ve beaten me to the punch a bit here as I only got this information late this afternoon and I digested it this evening.
We all know that JT was the problem at NESN along with a band of merry followers. From that a good friend of mine has been sued and gagged by NESN and that was reitterated AFTER JT’s departure and the installation of the new regime, I should have thought that an apology and a mending of bridges would have been a better course of action but I was not asked.
NESN’s financial position is discussed, well it can’t be that great, one of us had to take them to court to get paid and I still have not been paid outstanding monies owed. So I’m really not impressed thus far.
In addition any members that are still working on behalf of NESN complain of little or no volume through the network so that tells a tale also.
However I am not saying that NESN are going to go bust.
Now we have the ex-protaganist setting up a direct challenge to NESN competing for the same depleted pool of work, obviously in league with parties previously involved in the last debacle as well as some new ones. Great start.
So now we look to be having the two parties squaring up for a fight but I have to say I sympathise with Ms Madden this time around to some extent as she’s now finding out the type of sh1t that we all had to put up with before she came on the scene. Maybe now she’ll understand why we did what we did and what we where trying to do at the time and maybe, just maybe, see fit to put a few things right as well.
Whilst I do not agree with NESN playing the “contract card” whereby they can block you from working for a competing network as they seem to have done, subtlely, in this instance, I can see the reasoning in this instance from NESN’s perspective. However, the last I checked, the UK was a free country and we can pretty much do and say what we please within the legal framework, so that to me is not a clever way to handle the situation. It is also a free market economy and we work for the highest bidder as we are, after all, hired guns so if the other bid is higher and looks to be a better bet then.. ta ta.
All that said I will not be working for Xpoint or any other endevour that Herr Trubshaw is involved in based on past history of, IMO, backstabbing and bare faced lies being told. As for the rest of them, well I really don’t care but I don’t think Elsco will get too far with the UK figureheads that it has presently. Been there, got that t-shirt.
If I were in NESN’s shoes I’d be pursuing the legal route and trying to kill Xpoint financially by that means and just shutting up about it, but that’s just me.
If you do read this Ms Madden, or get it printed off and handed to you, be careful what you write as one little gem could be used to sue you for defamation, your wording is off. Internal document or not it can still be used in a court, just as NESN did to my friend. 😉
We have long memories when we get shafted.
K.
Re: The Whirlpool Thing
Long time since I had any Whirlpool news to report and it’s always a joy, especially during the season of goodwill. 😆
I have been hearing nasty rumours of upped rates (good) coupled with a witchhunt on chargeback rates on spares (not good) and veiled threats of retribution for not meeting targets on those figures (again not good).
Look, when is everyone going to tumble to the fact that service costs money, no you can’t save very much at all on it, it costs to get a body to a customer’s door and that is, I’m afraid, an inescapeable fact of life. Whether you do it with direct employees or not, it costs money to do it. Now, rumour has it in Croydon that they couldn’t get any better than about £33-35 cost per visit with employed engineers yet they expect their Service Partners to do the job for 15-20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} less (or more) in some cases… uh huh, anyone else see a slight problem there? Well at least four or five of the network that went bust did… too late!
So the guys fiddle the system to make ends meet, Whirlpool knows it happens, the guys all know it happens and this is the answer, apparently, kill the means by which the agents survive. A fine plan.
But heh, some managers will be able to go into their monthly meeting (aka. arse kicking session) and project a nice spreadsheet telling all what good boys they’ve been and how much money they’ve saved.
No mention of how crap the service is or how many partners may well go bankrupt in the ensuing months due to their short-sightedness, but that’s corporate politics for you.
Of course, it’s all just rumours.
K.
Well it’s a reasonable holiday and a fine excuse to get pissed, so go get pissed. The food’s usually okay too.
The rest of it I can live without thanks.
But have fun people as next year things might get more interesting. 😉
K.
Re: Dedeteitrich door hinges
Brandt have them under part number 93X1336 for that model Paul, sorry I meant to look them up sooner for you. The original part number was 97842257 just in case anyone has old stock knocking about. And they retail at about £30 excl.
K.
Re: Just to let you all know
mikem wrote:Mind you, having experienced Corby I can see why!
:rotfl:
K.
Re: Just to let you all know
A Scotsman, Englishman and an Irishman were out on a trip on a tropical shore and they come across an old lamp, of course they try to clean it up and out pops a genie.
The genies says that they have three wishes but since there’s three of them they get one wish each, the Irishman gets to go first. Of course being Irish and very thirsty he wishes that all the world’s oceans are turned to nice cool Guiness. The genie obliges the Irishman’s request.
Next the Englishman has his turn and, being a true patriot he requests that a huge impernetrable wall is erected around England to keep it’s green and pleasant lands intact for all time free from any invaders. The genie carries out the request as asked for.
Finally the Scotsman has his turn and he enquires of the genie, “Genie, that wall is it totally secure and impeneratable, nothing can get it and nothing can get out?”
“Yes, of course that is what was wished for” replies the genie.
“Okay then” says the Scot “fill it with the water from the oceans will you!”
K.
