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Philips/Whirpool toploader (the EU ones) – seen one and after the Candy experiences I hope never to see another.
K.
Heh, I like Candy for the main part, great machines with the exception of that abortion of a toploader which was built to compete with the pile of Philips cr@p that was around at the time. Easy to work on, simple machines and really pretty reliable up until the Charme range. But the real beauty is that no other bugger wanted to know about them. 😉
Me and Bosch never got on but only as I didn’t see enouh of them.
K.
I would assume that the manufacturers are picking up the tab there or we’d have had a sniff of it by now I should think since it’s live. 😕
What is interesting though is that a littel bird told me that JSS is offering delivery AND installation for an extra £19.99 on top of the prices shown!!!
Now whilst I’m sure that there is an army of competent installers out there I want to know where they’re all hiding.
However, on reading the website a little further it would appear that the £19.99 covers only to deliver and unpack. So it’s only been live for a few days and already the false rumours have started, hopefull this clarifies:
delivery charge
The charge for delivery is £19.99. This is a ‘per order’ delivery charge and so you may have as many items delivered as you wish on a single delivery. The charge does not cover the total cost of delivery but makes a contribution so we can ensure that our prices really are as keen as possible to bring you top brand appliances for less.
delivery service
Within 24 hours of you placing your order we will confirm to you your exact date for delivery. Delivery is normally made within 5-7 working days of you placing your order. If however you do not wish to have your appliances delivered that quickly you may specify a more convenient later delivery date.
You will then receive a telephone call the day before delivery to confirm your delivery time slot so you don’t have to wait in all day.
Your goods will be delivered by our dedicated carrier service. Our 2 man delivery team will bring your new appliances into your home, unpack them for you and allow you the time to inspect the goods. The delivery team will then remove any unwanted packaging for you.
A member of the delivery team will then ask you to complete a brief questionnaire to confirm you are happy with the products and that everything is in order before they leave your property.
That seems pretty damned clear to me. What is also clear to me is that the local independent still has an edge that the likes of JSS et all do not have, a personal touch and service.
What is slightly annoying was one independent that stated that he couldn’t buy Smeg product at the prices that JSS are retailing for. Are Smeg shafting the independents here and going for volume?
The thing that really irks me though is that the manufacturers have been actively trying to dissuade web-based retailing using their own logistics to help bolster prices I assume and yet, here and with the larger retailers they don’t seem to mind their prices getting hacked up on the web. That should be an interesting one when the consumer groups get a hold of it. 😉
K.
Re: Indesit W103 – Eight flash fault
Mik wrote:Fate of said heap is undecided. In light of the new sticky post about fault codes I guess asking what the 3 flashes are is out of order? 🙂
Na Mike, it’s not that at all it’s just that a lot of customers seem to think that the fault codes are some sort of magic cure for diagnosing problems and they’re not. All they do is offer guidance on where to start looking, even if you read through these forums you’ll see that almost any fault code can mean up to three or four different faults have occurred and, whilst the engineer may well have a good idea and go for a particular component first because of the code and his experience, it doesn’t mean that he is guaranteed 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} that that is the actual fault in many cases. After that it comes down to good old fashioned human diagnostic skills.
By all means ask away about the codes there’s no issue with that at all and I’m sure someone will help if they can, just don’t expect a “smoking gun” from them. 😉
K.
Rudi,
1/ Made me laugh rather a bit
2/ Fair enough but could we avoid the personal slurs please, it’s not who we are or what we’re about irrespective of the accuracy. 😉
Sorry, I’d prefer it if we stayed on the moral high ground on that one.
3/ I’m intruiged a bit by that one.
4/ Agreed, but care is required
Yes, time is needed to adjust and things may be moving a tad too fast. The trouble with things moving that fast is that they have a nasty tendency to unravel at the same speed. 😕
K.
Hi DRS,
No, you can’t get the decals as such as a separate thing as they are normally screen printed onto the panel of knobs. The only option is replacements.
K.
Just to let you all know that this isn’t dead, in fact it’s far from dead!
I’ve been working on this for a while now and there is something in the offing but, due to the commercial nature of it and NDAs etc. I can’t say too much for now. I will have news on this soon, hopefully before the next UKW meet and it is good, trust me.
To let you understand, doing a deal with this kind of stuff even for a few people, with a software house is not what I’d call a two minute job and it’s also got to be right first time or as near as dammit.
Bear with me for a bit please, it is in hand and will be pretty damned impressive I think. 😉
K.
Well, I am reliably informed that CDSL will be footing the bill as well as holding the top 100 lines in stock for next day dispatch so that should aleviate some issues at least with the direct agents. It does not however add any comfort to those that have lost the LG work and feel that they need it.
I certainly understand where you and others are coming from though Alex and I reckon it would hae left a bitter taste with me as well had I been a party to it, luckily I was not.
K.
Re: I.S.D.AL. & L.G.
Well after a phone call the facts given were…
LG admit that their service on washers has been poor and do not blame the agents for the current attitude.
LG state that ISDAL refused to update their systems and get information back quickly. Also no stocks held.
Expected volume of calls is 10,000 nationally.
LG are prepared to pay more for a better service.
Of course this is all “back-channel” stuff so has to be treated as such.
K.
Oh the above was taken from the general overview, from the one Scott reffers too the quote would be;
What are the legal requirements?
The Electricity at Work Regulations 19893 are the
principal legislation relating to electrical testing activities
and regulation 14 is particularly relevant to live testing
activities. In addition, employers are required under
regulation 3 of the Management of Health and Safety at
Work Regulations 19997 to assess the risks to the health
and safety of their employees while they are at work, in
order to identify and implement the necessary
precautions to ensure safety.K.
Scott,
Why don’t you change your email address in your profile to the dasanet one and click the checkbox to make it public? It’ll save you typing it out all the time.
K.
In the “Safety And Electrical Testing At Work” Leaflet it states that:
Legal requirements
The Electricity at Work Regulations 1989 are
the principal legislation relating to electrical
testing activities. Regulation 4(3) requires that
‘work on or near to an electrical system shall be
carried out in such a manner as not to give rise,
so far as is reasonably practicable, to danger’.
Regulation 14 places a strict prohibition on
working on or near live conductors unless:
(a) it is unreasonable for the equipment to be
dead;
(b) it is reasonable for the work to take place on
or near the live conductor; and
(c) suitable precautions have been taken to
prevent injury.
In addition, employers are required under
regulation 3 of the Management of Health
and Safety at Work Regulations 1999 to
assess the risks to the health and safety of
their employees while they are at work, in
order to identify and implement the
necessary precautions to ensure safety.As is plain, there appears to be no legal requirement, which was the question.
K.
